Email them before you go. Let them know that you're heading there. I've talked to them before, and they will usually give you a nice discount if you buy directly from the factory, and they prefer to know that you're on the way so that they can set up a few basses. When I emailed them, they asked for a specific date that I was coming so that they could be ready for me.
"What do you think happens after that note? Time stops? WHAT ARE YOU DOING?"