The Perfect Bass customer service...An incredible experience - Page 3

ThePerfectBass · #41 01-24-2007, 07:33 AM

Ditto! We hope to see you there!

Biker4Him · #42 02-07-2007, 03:35 PM

So, I'm gazing around the ole Internet last night (thanks to Al Gore for such a wonderful invention), and about 10:30 last night I send an email and a PM to James asking him about a bass they show as in stock. I wanted to see if I could call dibs on it. I told him I would have gone ahead and used the website checkout, but I had left my credit card at the office. So I'd call him tomorrow (which is now today) and get it all squared away.

What to my surprise the guy responds to me about 11:15 last night. I'm not sure why, but how cool is it (and completely unexpected) to be doing business at 11:15 at night. So, I finalize the deal last night, and got a nice response from James first thing this morning as well.

Dang, what great peeps over there at TPB.

Thanks.. and thanks to Brandt for sending me all the cool pics of my bass.

moro · #43 02-07-2007, 04:04 PM

Brandt is very cool. He sold me my Stingray too. (Though mine was a 4.)

That's a sick color on your bass. What's it called?

Biker4Him · #44 02-07-2007, 04:17 PM

Quote:

Originally Posted by moro

Brandt is very cool. He sold me my Stingray too. (Though mine was a 4.)

That's a sick color on your bass. What's it called?

It's the Limited Edition Dargie Delight.

vcs700s · #45 02-13-2007, 03:47 PM

It was two days ago, yes only two days ago, that I emailed The Perfect Bass about a teal Music Man Sterling I was interested in. It was mid-afternoon, and yes it was a Sunday. I expected a reply on Monday, but to my surprise Brandt replied in just a few minutes. To say I was surprised is an understatement.

Here I am two days later in Virginia with my brand new Teal Sterling 4 string. It is my first one and won't be my last.

I have already emailed Brandt and James to let them know what a pleasureable experience this was. I have read about their store and the great customer service here on the forum. Now I have experienced it first hand.

Please, if you are looking for a bass, don't hesitate to call The Perfect Bass. They really care about their customers, which unfortunately is a rarity today.

Thanks again Brandt. Great job!

Sean Baumann · #46 02-28-2007, 01:19 PM

Thanks for a good and easy buying experience. Full report to come when I get the bass in my grubby little hands. I told Brandt it was my first fretless, but that isn't true. I forgot I had a Pedulla Pendabuzz for a couple weeks about 8 years ago lol.

Ok, my first fretless in YEARS.

vcs700s · #47 02-28-2007, 07:49 PM

Brandt is a great guy and a big help when shopping/purchasing at The Perfect Bass. I highly recommend the store and Brandt.

Oh, I love my new MM Sterling!

**Ryan L.** · #48 03-12-2007, 12:18 PM

I am gonna be in the market for a 5 string fretless in the future. But, I don't really want to spend a ton of money on a bass that isn't gonna see a lot of playing time, so I am seriously considering one of these, or a KSD.

And for how slick it has gone so far with buying a Musicman SR5 from Brandt, there is no doubt in my mind where I will be looking when it comes to picking up a fretless.

Sean Baumann · #49 03-12-2007, 12:23 PM

I got my SR5 from TPB as well. So far so good with the fretless. The price was right, and it is amazing quality. I'm really impressed. I was kind of sad it didn't come with a case, but I guess that is an excuse to buy a nice gigbag

**Ryan L.** · #50 03-12-2007, 02:36 PM

Quote:

Originally Posted by Sean Baumann

I got my SR5 from TPB as well. So far so good with the fretless. The price was right, and it is amazing quality. I'm really impressed. I was kind of sad it didn't come with a case, but I guess that is an excuse to buy a nice gigbag

So, for someone looking for a good fretless for not too much $$, this one would be a good choice then??

**Brandt@TPB** · #51 03-13-2007, 07:32 PM

Thanks for all your kind words! You guys are all great customers! If you need anything at all you know where to find me.

Sean Baumann · #52 03-13-2007, 07:50 PM

Quote:

Originally Posted by Ryan L.

So, for someone looking for a good fretless for not too much $$, this one would be a good choice then??

For sure! I am really impressed with this bass for the $$. Feels very very similar to my 535 and the pickup/electronics are quiet. Granted, not many tone choices with the electronics having only a single humbucker, but what it does, it does well. I can vary the tone enough with hand position though

**Ryan L.** · #53 03-17-2007, 09:18 PM

Another great experience here too. I bought a Dargie Delight Stingray 5 HH from them this past week. Brandt was great about answering my emails very quickly, and was very nice to deal with on the phone as well. I did talk to James once, but it was only because he answered the phone when I was calling to talk to Brandt.

I think the TB discount is a GREAT thing. And the next day air shipping was very reasonable too (I hate the thought of a new bass bouncing around in trucks for 5 days).

I have said this before in another thread, but I will say it again--TPB will definitely be my first stop when looking for new basses/gear again. Unfortunately, I have been told that it's going to be awhile before I am shopping for new gear again.

cptnhook · #54 04-16-2007, 03:28 PM

Hey guys,

Just wanted to thank you again for the bass string giveaway. I just received my "invoice" for the free strings you're shipping. Now I'll be able to try out some new brands that I've been meaning to check out. Thanks again!

Also looking forward to seeing the new developments and offerings at your store.

ThePerfectBass · #55 04-17-2007, 06:04 AM

Thanks cptn, enjoy the strings and thanks for playing!

Peace!

Sean Baumann · #56 04-19-2007, 07:31 PM

Me too, thanks again!

incognito89x · #57 04-23-2007, 08:07 PM

Add another plus to the list

I ordered a Gallien-Krueger amp from them last week. Just arrived today and it's fantastic.

The website is very professional and well organized. Much nicer looking than most of the small shop sites. The B.Y.S.I.B.Y.G. is great as well. Knowing exactly what you're going to receive.

The TB discount is just the icing on the cake.

Thanks much James and Co. You guys rock.

cosmicevan · #58 04-24-2007, 08:54 AM

i also had another perfect experience with TPB when I ordered my PJB bass buddy. Love TPB. Great shop! Keep supporting these guys...they carry the high end stuff we love that isn't so easy to get ahold of.

dumbdrum · #59 04-25-2007, 10:24 AM

I have to chime in here. My single dealing with the perfect bass has been excellent.

I contacted several shops concerning a truss rod cover and never got any replies. TPB replied within two days and I got the truss rod cover from the manufacturer to my door within a week. this is the best part: I asked "what's it gonna cost me?" I was told if we don't get charged for it, we won't charge you.

I must say, companies that values potential customers always have the best customer service. I will definitely be looking to TPB for future needs...I only wish they were local.

DEEPENDMUSIC · #60 05-24-2007, 03:08 PM

I've bought so much from TPB, I'm going to have to enter rehab if I don't slow down.
Thanks Guys