The Perfect Bass customer service...An incredible experience

[ThePerfectBass]

Bump for mgt purposes.

[bass dan]

Thanks TPB, bought a really nice JO5 from you last week. Love the bass, set up really nice and a joy to play. Thanks alot for the TB discount, very cool. No hassles at all bass was shipped that day and i had it in my hands 2 days later. I don't treat myself to new gear very often but next time i do it will be with ya'll. Thanks Dan

[JCampbell72]

TPB rocks! I just ordered a Digitech GNX3000 from you guys last Sunday and had it in my hands by Wednesday. Such a pleasure to deal with. Expect more business from me in the future.

Thanks again guys!

[whoapower]

Thanks TPB for taking my money away from me.

In return I received a new VT Pedal, black beauties and some strap locks which work perfectly for my all blacked out Ric 4003.

Kudos to not requiring signature on FedEx too - that was helpful to me!

[noahw1]

I bought a Genz Benz Shuttle 6.0 "B" stock from the Perfect Bass over the Holidays for a great price and want to thank you guys so much! I was a little worried about what kind of shape it would be in but it was in great shape. I've also ordered pickups from them and everything has been great.

[bassmanpj]

When James was still in the little shop in the Industrialplex was where I first experienced his awesome concept! James played a CD for me that he was on and it changed my life as a bass player!

After visiting the store on Jones Creek, he changed my idea of what a Bass/Guitar Shop was supposed to be! Revolutionary vision and an awesome business model make TPB the ultimate shop for bass players!

[alg8598]

Originally Posted by lsu921

I'm one of the OC (original customers) of TPB, so I thought I'd chime in here.. The first time I visited TPB, James still had everything in boxes. He unpacked darn near every bass he had in stock to let me try 'em all out. He was very patient and extremely helpful. As his business has grown of the last couple of years, he hasn't changed one bit. He'll bend over backwards to get YOU exactly what YOU want, and he'll make sure it's RIGHT before you get it.

If you've never dealt with James before, I can assure you that you're dealing with a first class person and businessman.

..and Robert. Although he's a guitar player, he isn't half bad himself.



Jason

Hi Jason,

I have seen a very interesting Stingray 4H w/ piezzo bridge at TPB. I play nin a bigband here on a Stingray 4H classic; I am located in France, bass player for 20 yrs; would you recommend them as distant dealers ? Do you know if they trade internationally ?
Thanks for your time
Best,
Arnaud
from Paris, France;

[ThePerfectBass]

Hi Arnaud, unfortunately we cannot ship music man products outside of the US. However we can ship anywhere inside the US.

Thanks!

James

[CGramazio]

I think I just bought that bass Arnaud. And let me say it's miraculous. I had the privelage of speaking with James on the phone. Great guy, super knowledgable and I love where he's coming from. Seems we've shared the same experiences at your usual big box music stores and James gets it. Customer service is not dead, I recommend everyone give The Perfect Bass a shot, you won't be disappointed. I'll be calling soon for a Genz Benz Shuttle 9.0 or a GK head . . . haven't made up my mind yet.

Here's a pic of the beauty I bought . . . Thanks again James and thanks to everyone at The Perfect Bass!

[ThePerfectBass]

Thanks Chris!