Bergantino Customer Care

CaptainWally · #1 05-30-2010, 12:01 AM

I have had my Bergie HT+EX stack for about 5 years now. Cabs have come and gone. These have stayed.

Awesome cabs.

The screws on the back of my cabs have become rusty. I emailed Jim about purchasing replacements. A week later, freebies showed up in the mail.

Awesome customer service. I would have happily paid for the screws and shipping, but Jim just does this sort of thing for his customers I guess.

Krügmeister · #2 05-30-2010, 12:08 AM

Although I no longer have a Bergie cabinet, I consider Jim and his company to make some of the FINEST bass cabinets available, and his customer service is absolutely amazing... you CANNOT lose buying ANY of his products... Bergantino = WIN!

jerry · #3 05-30-2010, 05:19 AM

Amazing customer service!

chadds · #4 05-30-2010, 07:00 AM

Quote:

Originally Posted by jerry

Amazing customer service!

+1

kobass · #5 05-30-2010, 08:36 AM

**Joshua** · #6 05-30-2010, 09:06 AM

Aside from his highly questionable taste in MLB teams, Jim is quite simply, "the man".

Whitbass · #7 05-31-2010, 10:58 AM

Quote:

Originally Posted by Joshua

Aside from his highly questionable taste in MLB teams, Jim is quite simply, "the man".

MLB? Major League Bassball?? sorry,I couldn't resist

9mmMike · #8 05-31-2010, 11:05 AM

When my Berg developed a small issue, Jim had the dealer swap the speaker from a brand new AE112 into mine while I waited. No charge. No downtime for me. Great cabs. Great cab dealers.

Andrew Jones · #9 05-31-2010, 11:10 AM

I smell Yankees /Sox

Aj

Fuzzbass · #10 05-31-2010, 06:24 PM

As everyone else has said, Jim's customer service is excellent. First reason I'm a regular customer is his products, but his service ensures that I keep coming back.