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  #1  
Old 11-11-2010, 11:47 PM
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BX500 issue...

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At practice tonight I had a constant white noise coming from my speakers.It was not affected buy the volume knob,the volume knob of my bass,the mute switch.Nothing.The amp worked fine otherwise.

It was driving me nuts......The I pushed in the tube bypass button and it went away...Am I to assume that it is a bad 12AX7?
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  #2  
Old 11-12-2010, 04:45 AM
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Hey, what does this knob do?
 
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I think that's a good place to start but I'd call Carvin tech support first, because they probably have notebooks full of "symptoms v. solutions" and will probably be able to nail it from the get-go, saving you the time and $$ of shotgunning the problem.
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  #3  
Old 11-12-2010, 04:55 AM
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May have been the ground lift was engaged. I had the same problem once with my amp, after moving it. I accidentally turned it on.
  #4  
Old 11-12-2010, 08:22 AM
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It wasn't the ground lift...I'll give Carvin a call.It's still under warranty.
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  #5  
Old 11-12-2010, 09:51 AM
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Hey, what does this knob do?
 
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In the meantime, take a phone plug with the tip shorted to sleeve (or an instrument cable with the plug at the "other" end shorted tip to sleeve) and plug it into the effects return jack. If the amp's quiet now, the problem's in the preamp. If the amp's still noisy, the problem could be in the power amp. The reason I say "could be" is because the power supply is common to both the preamp section and the power amp section, so if you hear the noise in both cases, perhaps at different volumes, the power supply could've gone noisy.
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  #6  
Old 11-15-2010, 06:06 PM
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Carvin customer service contacted me today.They are sending me a new tube....We will see.
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  #7  
Old 11-16-2010, 07:21 PM
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Tube came today.Problem solved.
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  #8  
Old 11-16-2010, 07:23 PM
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Yes, tubes *do* have a down side.
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  #9  
Old 11-17-2010, 06:50 AM
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Hey, what does this knob do?
 
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Quote:
Originally Posted by JumboJack View Post
Tube came today.Problem solved.
Thank you for posting the solution.
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  #10  
Old 11-21-2010, 05:15 PM
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Props to Cravin customer service.
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  #11  
Old 11-21-2010, 05:22 PM
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Quote:
Originally Posted by JumboJack View Post
Props to Cravin customer service.

problem solved in four days, nice.
  #12  
Old 11-21-2010, 07:52 PM
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nice

Their customer service used to get a bad rap but it seems they've really turned the corner on that.

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