Eden WT800 question (used issues)

Road Bull · #1 09-01-2011, 12:43 AM

Hello fellow TBers!

So I wanted to feel this out a bit to see the direction I want to take on my recent ebay purchase. I had been looking for an Eden WT800 for a while. I found a U.S. made 2007 WT800c that I just picked up today from the UPS facility. Upon pickup, the UPS employee noticed about a four inch by four inch gash into the top of the cardboard that he described as a “crush”. He had me open the package to see if we could see any damage. It was well packaged with thick two in Styrofoam on all sides, top and bottom. I did not see any visual damage to the amp and took it home. I opened it up to notice a dent in the bottom right corner of the face plate, where it meets the body. The screw closest to that corner felt loose. It looks as though it had been dropped or something at some point. This was not made clear in the seller’s description.

So before giving it a function test, I read the manual and made sure everything was hooked up correctly. When I hooked it up to my cab and turned it on, it made a fair amount of buzzing. I sighed a little and set to checking out other functionality of the amp. I was surprised how HOT the amp got so quickly. I was also surprised that the fan did not kick on. After I noticed this, I quickly turned the amp off. If it is damaged, I don’t want to do further damage. So now the questions…

Should there be much in the way of buzzing going on with this amp? I got a Genz Benz 9.2 while I was waiting to find my Eden, and the GB is super quiet and runs cool as well. I am not trying to slam Eden by any means. I love their sound. I have just never had one of my own until now. I also understand that they are different types of power amplifiers. And to be fair, this is a USED item.

Should the fan be turning on? It seems that it is getting pretty hot for it not to be running.

If you got this from someone on ebay, and they didn’t mention the damage to the face plate corner, what would you do? Granted there was damage to the top of the package, however the amp itself was fully encapsulated in Styrofoam . I just sent a few questions to the seller and I will wait to hear back to back from them to see the direction I want to take this. It might just be a simple insurance issue when the dust settles.

For now, I will try to give Eden CS a call tomorrow to discuss normal function for their amp and do a bit of trouble shooting.

Thoughts?

JimmyM · #2 09-01-2011, 01:39 AM

Did you have pics before you bought it? I think it could very easily be shipping damage. Contact the seller ASAP, and if he seems on the up and up, see about getting a claim filed.

Road Bull · #3 09-01-2011, 02:01 AM

Yeah.. there were pictures. The pictures highlighted some superficial scratches on the top of the amp. The corner in question was not highlighted due to the angle of the front facing picture and is the most significant visible damage to the amp.

But I am also wondering how often the fan kicks on, and how quite or noisy this amp is supposed to function.

JimmyM · #4 09-01-2011, 02:12 AM

Should be quieter than that. Not sure about the fan, though.

DeltaPhoenix · #5 09-01-2011, 07:40 AM

The fan on my Eden Wt-400 is a bit noisey, but you can't hear it when playing or anything. The amp itself is pretty darn quiet. Also go to the Eden Forum, you will probably get better help there than CS, especially considering the age of this head.

**IvanMike** · #6 09-01-2011, 07:52 AM

there shouldn't be a buzz. That year was a good one for edens. The fan should turn on fairly quickly when the unit gets hot so there is also probably an issue with the fan, the connection, or the thermal switch.

Munjibunga · #7 09-01-2011, 10:43 AM

I don't think they were building the WT-800C in 1997. What you have is probably the "C" version of a WT-800A. If it doesn't have Speakon output jacks, it's an "A". You may want to look inside it and see if the power line to the fan is connected.

Does the amp buzz with no instrument connected?

Road Bull · #8 09-01-2011, 11:07 PM

Quote:

Originally Posted by Munjibunga

I don't think they were building the WT-800C in 1997. What you have is probably the "C" version of a WT-800A. If it doesn't have Speakon output jacks, it's an "A". You may want to look inside it and see if the power line to the fan is connected.

Does the amp buzz with no instrument connected?

Yeah, Sorry, its a 2007. Not sure why I wrote 1997. It is a U.S. made 2007 WT800c with the serial hand written on the back. It does have Speakon output jacks. It has a buzz when no instrument is plugged in.

The seller wrote today and said that he did not insure it. I am not sure why he didn't insure it, but it was his choice and not mine. It's a bit of a shame but I will probably just send it back to him for refund I suppose.

It is kind of a drag. I had been waiting to test drive this on my 410XLT.

Road Bull · #9 09-02-2011, 12:09 AM

More beat up box pics. Its like UPS used my package for a kickball game. Weak.