I had an email conversation in progress with Jason about a 700RB-II, and their DNS server died in the middle of it. Jason@gallien.com
kept failing to resolve, no MX records, etc.
No DNS = no mail delivery.
GK appears to be moving away from the old site to a new one, so I suspect there are glitches during the conversion phase.
The note about busy at NAMM is valid... they will be consumed until after the show is over, and they are back home.