Galluen-Krueger mb200

Billy K · #1 11-15-2011, 04:21 PM

Laying today and pop white noise only comes out. Gallien wants me to send or bring it to a repair shop 90 miles away.hell it is about a pound would not be much postage..here is my issue other companies send you a ra number and UPS it back. Well I will keep you all informed about how this turns out. Too bad it has been an awesome amp. Too bad it has to go to a third party to be looked at.still under warranty too.

dog1 · #2 11-15-2011, 05:41 PM

Sorry Billy,

I read your post three times, and don't understand your question. Are you asking for opinions, or just have an axe to grind?

Epitaph04 · #3 11-15-2011, 05:42 PM

Billy K · #4 11-15-2011, 07:17 PM

Starting with" here's my issue"......."other companies send RA numbers and UPS will pick up and return. What I got was " take it to a repair shop". Since I posted I get a e-mail and they now will send a RA after I fill out a repair request form. did they read my post or did one of you guys call them?

husky123 · #5 11-15-2011, 07:22 PM

I'm putting tinfoil on my head as we speak.

**B-string** · #6 11-15-2011, 07:29 PM

Quote:

Originally Posted by Billy K

Starting with" here's my issue"......."other companies send RA numbers and UPS will pick up and return. What I got was " take it to a repair shop". Since I posted I get a e-mail and they now will send a RA after I fill out a repair request form. did they read my post or did one of you guys call them?

RAG (Robert A Gallien the owner of G-K) comes by all the time here as does Brian from Artist relations. They probably read your post and kicked a little bootah.

bwoodman · #7 11-15-2011, 07:42 PM

I think I've had issues with EVERY GK I've ever owned. My Walter Woods amp and previous WW amp = zero issues. My first GK was a 800RB - bought it in the mid-80s - had distortion issues - GC did a swap out - moved on to SWR products until buying my first WW in 1995. I decided to try out some of GK's new micro amps over the last 5 years or so - MB500 broke down, had to send it to GK for repair, sold it - tried the new MB500 Fusion, distortion issues, had it fixed at a repair center, sold it quickly while it was still working - have a MB200 now, but haven't used it much because I bought it strictly as a backup - so, for me, GK amps are just not reliable and I'm done with them. Meanwhile, my Woods Ultra fires up every gig every weekend with no issues.

**B-string** · #8 11-15-2011, 07:47 PM

Wow you and G-K don't get along! I have never had trouble with any G-K product in almost 20 years.

Billy K · #9 11-15-2011, 09:27 PM

Maybe B-String maybe because Brian e-mailed me and is helping me out.so cool. I love the amp just that today in the middle of a song it just died. I hope to get it fixed.so far no bad mouthing GK. I got a machine that broke and we will see how this turns out for me. I am happy they are requesting the amp back. I did not want to go to a repair shop for a new amp.again Brian is right on top of this. Sounds like a good man so far.

Avezzano · #10 11-15-2011, 11:48 PM

Quote:

Gallien wants me to send or bring it to a repair shop 90 miles away

Quote:

What I got was " take it to a repair shop".

man, sorry but just for clarity's sake: here above you disregarded the first part you instead mentioned in the very first post. They told you to actually "send it": maybe they intended "send it to the main G&K repair location or go to the place 90 miles away"?

In either cases it seems they were absolutely willing to take care of it. Thank God!