well, the guys at GK have really been dragging their feet. i was finally able to get a shipping label out of them after a week (i had to call about 3 times on separate days before they sent the R/A number and shipping label). So, I got the amp packed up and shipped off, and watched the tracking number on UPS every day until it finally showed to be out on delivery... then it turns out that they are closed for the week between christmas and new years. i guess my amp is sitting in UPS purgatory right now. the thing that really irks me is that if they would have sent the shipping label when i filled out the return authorization paperwork (or even with in 3 days or so), my amp would be sitting in a nice temperature/humidity controlled environment instead of a UPS warehouse. I have been nothing but extremely polite with them through every step of the process, but i am starting to get upset (not to mention i have no decent sounding amp right now since selling the SVT-4 pro and my 8x10 cab financed this purchase) |