GK Parts

[John Webb]

Where can I get parts other than direct? They are not responding.

[Wes Whitmore]

I think they must all be at NAMM

[T-Bird]

Hi.

The NAMM could be one of the reasons, but I've heard that lately they've been less than stellar with their CS.

That said, I've had nothing but good to say about them. They went the whole 9 yards for me.

BTW, what part(s) do You need?
Manufacturers seldom use OEM parts that can not be substituted with something else. You have the schematics, right?

Regards
Sam

[John Webb]

Yeah...the little start-up transformer popped off in my 2001RB........$10.00 part.
Shipping woes.
thx
jpw

[Eric Moesle]

Call them on the phone, don't rely on email. Some companies are aweful with email parts requests.

[wcriley]

From the G-K Forums:

"Your best bet is to call Lani or e-mail her.
Parts: lailany@gallien.com or parts@gallien.com or (209) 234-7300 extension 120. 9am to 4pm PST USA"

[John Webb]

Did both already....will keep trying.

[John Webb]

Still trying..............