Hey sb1000geek,
Just give me a call or e-mail with your address, phone number, and where you bought the LH-1000. I’ll have it taken care of right away for you. This doesn’t sound like a connector problem, we’ve not had any connector issues. It sounds like something else might be loose. Have you checked to see if the tube is seated correctly or defective?
In any case, no worries just get me your info and we will get you up and running right away.
Larry Hartke 201-680-8153
lahartke@comcast.net