Hartke LH1000 frying eggs? HELP!

zachbass02 · #1 08-19-2010, 06:41 AM

I've got a fairly new Hartke LH1000. Have been noticing as of late that once it's powered on it sounds like it's frying an egg. There's all kinds of static and "egg frying" even when nothing is plugged into the amp. (the amp is hooked to the cab though, just no bass hooked up) I know someone else on here has posted about this problem before, but I can't find the post using the search function.

I've already changed out the pre-amp tube with a Russian Groove Tubes 12AX7. Thought that would take care of it, but now I dunno...any idears?

Larry Hartke · #2 08-19-2010, 06:48 AM

Zachbass,

Just give me a call and we will get it straightened out for you right away! 201-680-8153 Cell

Kink Rimson · #3 08-19-2010, 06:54 AM

Quote:

Originally Posted by Larry Hartke

Zachbass,

Just give me a call and we will get it straightened out for you right away! 201-680-8153 Cell

Now that's service!

**Lazarus.Bird** · #4 08-19-2010, 07:02 AM

Please update this when you know more. I had a similar problem with one of my rigs, but it ended up being the cab and not the amp, and only when at high volume. I haven't finished troubleshooting it yet.

silvertones · #5 08-19-2010, 07:04 AM

That post just sold 1000s of Hartke's.
Awesome.

zachbass02 · #6 08-20-2010, 06:47 AM

well...talked to Larry last night. WOW! talk about customer service! Great guy and willing to go WAY above and beyond to make sure his customers are taken care of. I've never been able to get anyone higher than a secretary at Ampeg or GK on the phone. And here, well he missed my first call, but called me back within 5 minutes. Haven't got the amp fixed yet, but will keep y'all posted about the process.

All I can say is, that if you were on the edge about buying Hartke gear...do it. You won't be sorry. I love my LH1000. It sounds amazing and has WAY more power than I'll ever need. The awesome CS is the cherry on top for me. I'll be upgrading the rest of my rig soon for more Hydrive stuff. I'm thinking (2) Hydrive 410s and possibly a 210 combo would round out my setup really nicely.

Anyone want my Aggie cab? =)

Krügmeister · #7 08-20-2010, 07:24 AM

Hartke rules!

wagdog · #8 08-20-2010, 07:56 AM

As an OT side note - I love my LH500!

JMac4strngr · #9 08-20-2010, 08:01 AM

Good customer service carries more weight with me than, overmarketed gear with fancy bells and whistles any day. Could be some of the reasons why some guy's are making the move from "The big A" these days, and going to Hartke. I am more than pleased with my two hartke amps, and knowing that there is good service to back up the products has more value than a brand following or recognition.

perogato02 · #10 08-20-2010, 08:09 AM

Yep, ultimate customer service! And he was first to arrive at the thread

logicman69 · #11 08-20-2010, 08:16 AM

+1 on the CS. Hartke has always been great.

to the OP: Check your speaker cables. I once had a custoemr that kept spearing that his Hartke HA3500 head was blown. Turns out he had a bum speaker cable. Gave him a hew one and all was well. Also check the power sorce you are plugging into. Many nights I have walked into a club and had this annoying buzzing comming from my amp. Noise can come from the power outlet. Many companys sell filters to help with that (I use a Monster Pro800 for my gear).

Bassman316 · #12 08-20-2010, 08:16 AM

One of the reasons I ordered my LH1000 last week (and just put in an order for a Hydrive 410 this morning!) is the epic-level customer service I keep hearing about with Hartke. I mean the real reason is I've played Hartke amps in stores, love how they sound, and I hear countless good things about them, but at the end of the day how many companies out there, regardless of what industry they're in, have the head man leaving his personal cell phone number on internet forums?! That's just awesome.

**Lazarus.Bird** · #13 08-20-2010, 08:21 AM

Haven't you guys ever seen this ad before?

http://www.calllarryhartke.com/

**A Strohman** · #14 08-20-2010, 08:46 AM

I'll just add that Larry is a great guy and for those of us lucky enough to live in Manhattan, Larry is always around the Hartke Bass Lounge in Sam Ash on 42nd. I'm there all the time and Larry is always willing to talk gear, basses and has also made me a couple of great deals.

IronLung1986 · #15 08-20-2010, 09:21 AM

holy cow i guess larry hartke is pretty much the man! i've never owned any hartke stuff but i guess if the owner of the whole company is willing to stick by his products like this they must be worth a look.

dmusic148 · #16 08-20-2010, 09:31 AM

Larry's commitment is truly staggering. I spotted him at NAMM, standing in a drink cart line. I got in line behind him and said "Love your work, Larry." He turned and said, "Thanks man. You a bass player?" "Yeah," I said. "Here- gimme a call sometime," he says, handing me a packet with all of his contact info- cell, home phone, all his emails, etc.

clubdude · #17 08-20-2010, 09:39 AM

Quote:

Originally Posted by IronLung1986

holy cow i guess larry hartke is pretty much the man! i've never owned any hartke stuff but i guess if the owner of the whole company is willing to stick by his products like this they must be worth a look.

I agree Larry is the man. I've been playing bass many decades (too many to count), and no one comes close to providing the customer service that Larry and his crew does.

I sometime think that the reason some give Hartke a bad rap is because it's a great value, price-wise. If Larry had decided to build the exact same rigs, but made them very rare, very expensive, and hard to get, some folks would bow to the boutique gods over his stuff. Perception is a powerful thing.

But Larry is a bassman, first and foremost. He wants to help the regular man-on-the-street own high-quality equipment, so he has always wanted his stuff to be affordable.

After years of playing everything from my original Bassman, thru Ampegs, Acoustics, Sunn, GK, all the way to Crown's, I'm extremely proud to play Hartke stuff exclusively, and have for many years.

Thanks Larry, for helping folks get quality gear at affordable prices, and backing it up with incredible service.
Barry the clubdude

Kraken · #18 08-20-2010, 09:41 AM

As an Ampeg player, and not a 'fan' of the Hartke sound (no offence intended, just not my thing) I'd like to point out

Original post to Larry's response 7 minutes

and his reply is nothing more than his Mobile Phone number and a message to 'Call Me'

can't fault the customer service on that at all!

Kudos to Larry and all at Hartke, if the quality of service is the same here in the UK maybe I'll take another look at their range...

Merton · #19 08-20-2010, 03:39 PM

Quote:

Originally Posted by Kraken

Kudos to Larry and all at Hartke, if the quality of service is the same here in the UK maybe I'll take another look at their range...

It is. There are people over on basschat.co.uk who have spent hours talking to Larry on the phone, from across the pond. He is the epitome of excellent customer service AFAIK

jazzblade · #20 08-20-2010, 03:52 PM

Quote:

Originally Posted by Larry Hartke

Zachbass,

Just give me a call and we will get it straightened out for you right away! 201-680-8153 Cell

Larry just got my vote as TOP vendor to bass players of all time. Kudos for standing tall behind your products like that!