I need Genz Benz help, part needed for my Shuttle

ToyzBass · #1 02-11-2011, 04:17 PM

I have a Genz Benz Shuttle 6.0 210t that I've been using regularly for 3 years, and the carry handle came apart. Specifically, the screw that holds one side of the handle broke off and the metal cover that goes on top of the handle end also bent and came off.
I'd really like to put this back together with GB parts instead of making a trip to Lowes. Can anyone direct me to the Genz Benz guy please?
Thanks

**Freddels** · #2 02-11-2011, 04:22 PM

Send a message to Hasbeen.

ToyzBass · #3 02-11-2011, 04:28 PM

Thanks!

RocketMusic · #4 02-11-2011, 04:32 PM

And here's direct contact info:

http://www.genzbenz.com/?fa=contact

hasbeen · #5 02-11-2011, 05:12 PM

thanks Greg...yes, for routine service, please contact the shop.

I'm always available for urgent backup.

**mikeddd** · #6 02-11-2011, 05:32 PM

GB customer service to the rescue!

Best CS in the business, IMO.

**xed** · #7 02-11-2011, 05:53 PM

From what I've heard about gb service I expect your new part to be to you tomorrow morning along with a complementary red velvet cake.

... Or something near enough to make you a very happy customer

Exploiter8 · #8 02-11-2011, 05:59 PM

Quote:

Originally Posted by mikeddd

GB customer service to the rescue!

Best CS in the business, IMO.

BIG

+1