I'm pretty sure UPS lost my shuttle 9.0

Myth_103 · #1 08-09-2010, 01:32 PM

Hey guys... So I'm pretty sure UPS lost the genz benz shuttle 9.0. It was scheduled to arrive Friday (so it said by my tracking number). I was out of town that day, but my roommate was here until 3:30 or so. No one ever arrived and a there were no notes left saying they tried to deliver. I called UPS and the lady actually said it may be lost. I explained how the website said delivery was rescheduled to today and she said it was probably just the website trying to correct itself. So... now what? File a complaint? How long does it usually take to resolve things like this?

Vinny D · #2 08-09-2010, 01:43 PM

I have actually had decent results with UPS finding there lost packages.
I would call and check for the next couple of days before giving up all hope.

Myth_103 · #3 08-09-2010, 04:28 PM

Crisis has been solved! It came in at around 4 today. Only 4 days late! But the shuttle 9.0 is awesome!

yem · #4 08-09-2010, 04:33 PM

Nice! FWIW, UPS usually shows up between 5 and 6 pm here. They do all their business deliveries first.

**TheMutt** · #5 08-09-2010, 04:44 PM

I'm absolute last on UPS' stops. That's usually around 7:30-8:00pm for me. Glad to hear that you got your amp in.

FWIW, I used to work for UPS, and I can tell you that the claims department is the most annoyingly bureaucratic bunch of ******** you'd ever have to deal with. It's certainly excellent news that you didn't have to go that route.