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12-03-2011, 12:16 PM
| | Registered User | | Join Date: Mar 2011 Location: Louisville, MS | |  Larry Hartke Rocks!
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I have a brand new respect for Hartke now! I had to send an LH1000 back to New York due to some electrical issues, and got it back with a whole new set of problems. I found the number for call Larry, and did. He picked up promptly and told me not to worry that he would have it dealt with. Gave me the number to his service manager, and said it would be handled. That's what the business world is missing communication with the customers. Larry, I applaud your dedication to your product and service thereof! In short! You da man Larry! I am now a for sure Hartke Supporter! 
- Grant Morris |
12-03-2011, 12:23 PM
| | Registered User | | Join Date: Feb 2010 Location: Nude Zealand | | | He's a good man.
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Christopher 401T / Gage Realist Soundclip / Fishman Pro-EQ Platinum Bass / fdeck HPF-Pre Series 2
NS Design CR4M EUB / TC Electronic RH450 & Markbass F1 / BFM Jack 112 |
12-03-2011, 12:24 PM
| | Registered User | | Join Date: Jan 2006 Location: Brookfield, CT | | | Larry is a unique and awesome business person, and all around good-guy, for sure. I don't believe you can actually call the owners of any of the other companies, except for the exclusive boutique brands.
I ran into him in line at a drink cart at the NAMM show a few years ago. He was standing in front of me, and I recognized his trademark hair and shades. I said " love your work, Larry." He turned around and said "Bass player? here, gimme a call sometime," and handed me his promo kit, with all his phone numbers, email, etc. Never did call him. Probably should have.
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Originally Posted by Lesfunk  I have trouble staying in shape because I'm a lazy, fat, piece of crap; not because I'm a musician. | |
12-03-2011, 12:38 PM
| | Registered User | | Join Date: Mar 2011 Location: Louisville, MS | | | Yeah....I was very shocked and impressed when it was actually him that answered! I figured it was some scam or something. Makes for a classy operation if you ask me!
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Grant Morris
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12-03-2011, 12:41 PM
|  | Registered User | | Join Date: Jun 2003 Location: Northeast, US | | | I have never heard anything but the Greatest when it comes to Larry and his dedication to supporting customers. Very cool.
Would love to be a Hartke customer, but they don't currently have anything that lines up with what I'm looking for. If they ever make a lightweight, small combo, I'd go for it.
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Frank
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12-03-2011, 12:49 PM
|  | Registered User | | Join Date: Sep 2000 Location: West Warwick, RI | | | In the years that I was a Hartke dealer, there was no better company to deal with. The product was solid, and if there were any issues, Larry would make sure that it was taken care of promptly. The only problem I had was they dicontinued the LH500 Combo before I could get one.
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U.S. Peavey Club Member # 93, Rhode Island Bass Players Club #10, I.D.I.O.T. #35
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12-03-2011, 12:54 PM
| | Registered User | | Join Date: Sep 2009 Location: South Central PA | | | I'm sitting on my computer reading this with a Hartke amp behind me...played about 7-10 different ones at 3 different shops before I went with this one...solid combo and has all controls easy to access, plenty of options...nice unit! |
12-03-2011, 01:04 PM
|  | Whole notes and rests are my thing | | Join Date: Feb 2011 Location: Killeen, TX | | I'm glad Larry was able to help. I've never had to return anything with Hartke, but I did call his number a few years ago on a whim. Larry called me back and we just talked bass for awhile. Good guy. 
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Official Medium Scale Club #70 Quote:
Originally Posted by Bassmunnky Add The honk. That's what the P does. No way around it. | |
12-03-2011, 01:15 PM
|  | Registered User | | Join Date: Sep 2005 Location: Kansas City, MO | | | There are several threads on TB where Larry has personally addressed an issue a member was having. I have never seen anyone else give the level of service Larry Hartke does for his products!
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Originally Posted by chuck norriss Anyone doesn't like Geddy Lee? Automatic punch in the face. | SX Club Member in Good Standing/Geddy Lee Club #17/Lefties Who Play Right #4/GK Club #840/Zoom Owners Club #96
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12-03-2011, 01:43 PM
| | Registered User | | Join Date: Sep 2003 Location: Newcastle, UK | | Quote:
Originally Posted by gjbassist I have never seen anyone else give the level of service Larry Hartke does for his products! | We're also lucky enough to host Bob Gallien (rgallien) on TB. Both are top guys who I've spoken to and stand behind their products 100%. Bob sorted a problem out for me, and I'm sure Larry would if I owned any Hartke gear.
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Jack
EBMM Stingray 5, EBMM Stingray 4, Fender MIA P : Gallien Krueger Artist/Neo
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12-03-2011, 02:03 PM
|  | Registered User | | Join Date: Jul 2008 Location: Parker, CO | | | I've owned 2 different Hartke's, a 2x12 cab (great sound, aluminum cones) and currently own a Transporter 4x10 (aluminum as well). I really enjoy the sound. |
12-03-2011, 02:07 PM
| | Registered User | | Join Date: Jun 2009 Location: North Bend, WA | | | Props to Larry. Great CS.
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Old Guys Rule!
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12-03-2011, 02:42 PM
| | Registered User | | Join Date: Jul 2007 Location: Dallas, TX | | Quote:
Originally Posted by gjbassist There are several threads on TB where Larry has personally addressed an issue a member was having. I have never seen anyone else give the level of service Larry Hartke does for his products! | GK was mentioned, and Genz Benz belongs on the short list for the best CS in the biz as well.
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