MB2-500 Guitar Center Story

yamark · #1 10-09-2010, 12:58 PM

I just got a $50 GC coupon. I've been thinking of an MB2-500 for a while and decided to go buy it today.

They had it marked for $899. I quickly pointed out the incorrect price.

At the store, I played around on the thing for an hour and a half. I really, really liked it. I told the guy to pack it up for me. He first says the warranty card, box, manual, etc have been long thrown away. I asked if there was a floor model discount. He said no.

He had troubles taking off the security thingy. So, he grabs a flat head screw driver and starts to pry the thing off. I say, man you are scratching the amp all to hell. He continued and scratched and dented the hell out of the top of the thing. Most of the sticky stuff was still left on the amp. He started to scrape it with the screwdriver. I said "stop." I then asked to buy it with the sticky stuff and scratches and dents for a discounted price...he said "you are already getting 50 bucks off. What else do you want"? I said "there's a reason I quit coming to this store months ago and you just reminded me."

I walked out, pissed, with no head.

BassmanPaul · #2 10-09-2010, 01:04 PM

Sometimes $50 is not worth the aggravation that comes with it.

shoot-r · #3 10-09-2010, 01:14 PM

Quote:

Originally Posted by yamark

I just got a $50 GC coupon. I've been thinking of an MB2-500 for a while and decided to go buy it today.

They had it marked for $899. I quickly pointed out the incorrect price.

At the store, I played around on the thing for an hour and a half. I really, really liked it. I told the guy to pack it up for me. He first says the warranty card, box, manual, etc have been long thrown away. I asked if there was a floor model discount. He said no.

He had troubles taking off the security thingy. So, he grabs a flat head screw driver and starts to pry the thing off. I say, man you are scratching the amp all to hell. He continued and scratched and dented the hell out of the top of the thing. Most of the sticky stuff was still left on the amp. He started to scrape it with the screwdriver. I said "stop." I then asked to buy it with the sticky stuff and scratches and dents for a discounted price...he said "you are already getting 50 bucks off. What else do you want"? I said "there's a reason I quit coming to this store months ago and you just reminded me."

I walked out, pissed, with no head.

EVERY music store has atleast one of these guys!!! There are a zillion other Guitar Centers that have G.K. MB-500's in stock...take your business to one of them or, check out rmcaudio.com for a mail order MB-500.
My MB2-500 came from the Indianapolis, Ind. G.C., they couldn't find my warranty card, shipping box, foot switch, manual either. Salesman said he'd get them to me soon, that's been 6 or so months ago...I'll go to RMC for my next G.K. purchase.

rayzak · #4 10-09-2010, 01:16 PM

You did the right thing, bro. What happened to "the customer's always right"? I'd have been tempted to grab that screwdriver and scrape his lips off.

rayzak · #5 10-09-2010, 01:18 PM

Quote:

Originally Posted by shoot-r

My MB2-500 came from the Indianapolis, Ind. G.C., they couldn't find my warranty card, shipping box, foot switch, manual either.

Is that the one in Castleton, IN? If so, that's a shame as they used to be one of the "good ones".

yamark · #6 10-09-2010, 01:25 PM

It was in Lexington, KY. The next closest GC is 100 miles from me. I really don't know if its worth the trouble.

yamark · #7 10-09-2010, 01:26 PM

And this is a terrible GC. I quit going there a while ago. The coupon sucked me in.

gus1894 · #8 10-09-2010, 01:28 PM

go online to GC and use the coupon. Screw the instore idiot.

yamark · #9 10-09-2010, 01:28 PM

they are sold out online

Joe.shaffer · #10 10-09-2010, 01:29 PM

Probably not worth it. I mean you can't exactly call and ask, "yes hello, is anyone competent working today?"

shoot-r · #11 10-09-2010, 01:32 PM

Quote:

Originally Posted by yamark

It was in Lexington, KY. The next closest GC is 100 miles from me. I really don't know if its worth the trouble.

I'm not 100% sure but I believe RMC Audio is in Lexington, Ky.

yamark · #12 10-09-2010, 01:34 PM

i was saying that the GC where the incident occurred was in Lexington.

shoot-r · #13 10-09-2010, 01:35 PM

Quote:

Originally Posted by rayzak

Is that the one in Castleton, IN? If so, that's a shame as they used to be one of the "good ones".

Yes sir, the one near Castleton mall.
I've done alot of business there in the past year and a half...this is the first bad experience.

shoot-r · #14 10-09-2010, 01:39 PM

Quote:

Originally Posted by yamark

i was saying that the GC where the incident occurred was in Lexington.

Yes sir, understood...but, RMC Audio, (mail order G.K. store), is also located in Lexington, Ky.
www.rmcaudio.com

yamark · #15 10-09-2010, 01:40 PM

oh...wow. I have ordered stuff from them before and had no idea they were so close

lowendblues · #16 10-09-2010, 01:43 PM

I bet Bob Gallien would be interested in this story.

I'd have demanded to see the manager and raised the roof off of the place.

yamark · #17 10-09-2010, 01:43 PM

I called to speak with the manager, and the guy that said was the manager was the same guy that scratched it all to hell. And he isn't the manager.

shoot-r · #18 10-09-2010, 01:46 PM

Quote:

Originally Posted by yamark

oh...wow. I have ordered stuff from them before and had no idea they were so close

Alot of T.B.er's have gotten their G.K. equipment from RMC, I've not heard "anything" negative about their service and their prices are VERY good.
You might mention the G.C. coupon to them...maybe they'd do a match!

DavePlaysBass · #19 10-09-2010, 01:52 PM

RMC Audio gave me a good deal on a GK Neo 115 and they were quick and professional. I even talked with the sales guys for about half hour about GK stuff. And he sounded like he knew what he was talkin' about.

perkidan · #20 10-10-2010, 12:35 AM

yamark, I have been to that GC a couple of times. WORST store I have ever tried to deal with. I wouldn't buy a cord from them, that's for sure.