Is my 700RB-II messed up?

jarrhead · #1 06-17-2010, 09:06 AM

Wondering if this is normal cause i've never noticed it before..

I hit mute, and although it gets quieter, I can still hear it. Volume at 9:00 with mute on is bedroom volume. ?

Sometimes, when I push power, it wont lock and will come right out. Then, when I turn it back on, there is a pop. This never happens if it clicks the first time.

Livewire · #2 06-17-2010, 09:13 AM

if you push the tuning mute button, then it should go dead quiet., you shouldn't hear it.

jarrhead · #3 06-17-2010, 09:15 AM

Alright. It takes out slightly more volume than the -14dB pad does.

Im getting clipping in my 212 at abnormally low volumes as well.
Well this just sucks.

jgriffin · #4 06-17-2010, 09:16 AM

No sound should be passing to your speakers with the tuner mute turned on.

If I were experiencing that, I might open up the chassis and spray some canned air or contact cleaner around the mute button. Would be smart to get a second opinion from the board before you proceed with that just based on my word, though.

jarrhead · #5 06-17-2010, 09:17 AM

Wouldn't that void my warranty? I bought it fresh last august.

BassmanPaul · #6 06-17-2010, 09:19 AM

You have a defective power switch that should be changed. The mute should do precisely that: mute the amp.

Paul

BassmanPaul · #7 06-17-2010, 09:20 AM

Why did you not say that in the first place? Take the thing back and get the problems fixed under the warranty!

Paul

jarrhead · #8 06-17-2010, 09:21 AM

Called SamAsh where I bought it from and they won't let me come and swap - i'll need to take it to a tech.

Im about to go on vacation so ill be taking it and the 112. Maybe not.

BassmanPaul · #9 06-17-2010, 09:43 AM

why would they let you swap the amp for another? Your amp problem is not theirs it's GK's. I would have thought that SamAsh would have sent the amp to a GK authorized tech for you though. I'd contact GK directly and see what they'll do to resolve your problem.

Paul

Lo-E · #10 06-17-2010, 09:49 AM

Quote:

Originally Posted by BassmanPaul

why would they let you swap the amp for another? Your amp problem is not theirs it's GK's. I would have thought that SamAsh would have sent the amp to a GK authorized tech for you though. I'd contact GK directly and see what they'll do to resolve your problem.

Paul

+1. If you contact G-K I'm sure they'll tell you the best way to proceed.

jarrhead · #11 06-17-2010, 09:51 AM

I just emailed brian@gallien

Again.

Waiting on a response. I'm about to go on vacation though.

**B-string** · #12 06-17-2010, 09:53 AM

G-K contacts: brian@gallien.com (Artist Relations) jason@gallien.com (Sales) christine@gallien.com (Warranty)

jarrhead · #13 06-17-2010, 09:56 AM

Ah. I called up and was told to talk to Brian about my warranty.

Odd.

**B-string** · #14 06-17-2010, 10:02 AM

Maybe they have given Brian more hats to wear? Jason usually will go out of his way to help as well, I have not talked with Christine? You can always PM rag here on TB.

georgestrings · #15 06-17-2010, 10:02 AM

Yeah, sounds like that amp needs to be serviced - neither of my 700rb-IIs act anything like that...

- georgestrings

jarrhead · #16 06-17-2010, 10:02 AM

I have never talked with anyone except Brian. Last time he did a great job in helping me out.

EDIT: Is it possible the amp could be what's causing the clipping at abnormally low volumes? It's odd though that it only happens in my 212. Which.. I have never pushed past bedroom volume.

I think I need to take them both in.