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  #281  
Old 10-25-2012, 01:49 PM
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Join Date: May 2010
Location: UK
Quote:
Originally Posted by Pbassred View Post
Mate, please stop talking about QC. QC is wasted, dead time. Inspecting good from bad, improves nothing. Quality ASSURANCE is upfront planning of design, processes and supply chain, to stop bad things happening. If your supplier let you down its because you chose the wrong supplier. Proper Production Engineering is not a waste of money or something that only other people do.

The honest thing to do would have been to email your customers, explain the situation and offer the other grill option. Copy and pasting 66 emails takes a couple of hours. My cab was late even with the other type of grill. Quoting inaccurate lead times makes a liar out of you and an enemy of your customers.
You would be amazed how people respond to timeliness and honesty.
I think this is a bit harsh on Alex, as a Barefaced cab owner I had to wait what seemed a lifetime (always does when you want something badly ) but in reality was not too long after the delivery date, as some say, the best things in life come to those who wait and believe me, these cabs are worth waiting for
I would rather wait a few months for the right product than regret buying a lesser product because of a short delivery time, I know I will be happy with my Super 12 for many years .
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Fender P Deluxe 2010,MIM P, Antigua J,Barefaced club No4v, Super Twelve T, GB Streamliner 900 and Ampeg PF500 (club member 243) Fender FSR club 20
  #282  
Old 10-25-2012, 03:33 PM
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I can only make a comment based on MY perspective...

I tend to agree that these delays could've been handled better/differently...I chose not to purchase a Barefaced cab for this exact reason---I was concerned that build times would be very delayed---and I chose a different boutique cab that had my item in stock and I can honestly say that in 25+ years of playing, I've never been happier with my rig...and I didn't have a build time OR one that was delayed...
  #283  
Old 10-25-2012, 03:52 PM
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Join Date: Mar 2012
Location: Searcy, Arkansas USA
I suppose that's whay they make vanilla and chocolate ice cream. So we can make a choice.
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  #284  
Old 10-26-2012, 12:07 AM
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Just to clarify: I will shop Barefaced again, only this time I will make sure I ask for a realistic time frame.
The Barefaced cabs are really good, and as long as I know what to expect in terms of delivery dates I am good.
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"Yes, I do agree with that, but if there's nothing wrong then there's nothing wrong." Bongo owner #118 // Sandberg owner #65 // Barefaced owner #28
  #285  
Old 10-26-2012, 01:10 AM
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Join Date: Feb 2004
Location: Hatfield, Herts, UK
+1 to strummer.
To anyone else: I want Barefaced to survive. I'm not being harsh at all. This is not new. I have worked in several companies who faced the same challenges.

There is always a debate about craftsmanship versus business in a start-up company. People imagine that if you move away from craftsmanship, standards drop. Actually, the reverse is true.

Craftsmen are variable. They have off days. A process (which includes ordering, customer handling, training) designed to make everything identical, makes it impossible to get wrong - or late. Were are not buying chesterfield tables. We are buying a box that we don't want to think about in a gig.

Its a huge field of study. Bigger than acoustic design. Worth embracing.
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  #286  
Old 10-26-2012, 03:48 AM
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That is exactly my point! As I've said to my employees, we are engineers not craftsmen. Our cabs should be designed to be manufactured so easily that we can save our brain power for designing new products, spreading the word about our existing products and dealing with the other intricacies of running a business. But all those design/process changes take time and the only people who can implement them are the people who are also building the cabs and there are only so many hours in a day! When I was doing my engineering degree I always said I'd like to design manufacturing plants for a living - it is something I've been interested in since before I started designing loudspeakers.
  #287  
Old 10-27-2012, 08:16 AM
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Join Date: Mar 2011
Location: Cayce, SC
Quote:
Originally Posted by alexclaber View Post
That is exactly my point! As I've said to my employees, we are engineers not craftsmen. Our cabs should be designed to be manufactured so easily that we can save our brain power for designing new products, spreading the word about our existing products and dealing with the other intricacies of running a business. But all those design/process changes take time and the only people who can implement them are the people who are also building the cabs and there are only so many hours in a day! When I was doing my engineering degree I always said I'd like to design manufacturing plants for a living - it is something I've been interested in since before I started designing loudspeakers.
Don't you worry, pal. If anyone's waiting it's you, waiting on me to get my finances together to buy one or two of your cabs. Fact is, I trust you, and I believe you. Why? I dunno, just do. Maybe it's the way you say things. And, I like what I hear folks saying about your cabs so much that I am prepared to wait after ordering (and I will order in a few months). I understand that it can be difficult to build something and make it really right (I am a craftsman for a major museum). At work I often hear the term "quick and dirty," but they all know that's not my style, so my work takes extra time, too.

Anyway, I just want you to know that some of us understand. Keep up the good work, and don't ever sell it short.
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  #288  
Old 10-27-2012, 09:28 AM
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For the record Russell, "Quick and dirty" has not entered the conversation. No one here has ever accused Barefaced of making or contemplating making, a below par cabinet.
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  #289  
Old 10-27-2012, 10:11 AM
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Join Date: May 2010
Location: UK
Quote:
Maybe it's the way you say things.
It took a read through of the Barefaced web site to convince me to part with my cash, so much stuff on there, I learnt a lot from it and was convinced that the cabs are built and designed with real passion and belief I gigged my Super 12 last night and it was superb, another gig tonight to bask in its glory, (credit also goes to my Streamliner 900 which is a perfect companion)
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  #290  
Old 10-27-2012, 10:50 AM
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Join Date: Mar 2012
Location: Searcy, Arkansas USA
Quote:
Originally Posted by GRAHAM SG1 View Post
It took a read through of the Barefaced web site to convince me to part with my cash, so much stuff on there, I learnt a lot from it and was convinced that the cabs are built and designed with real passion and belief I gigged my Super 12 last night and it was superb, another gig tonight to bask in its glory, (credit also goes to my Streamliner 900 which is a perfect companion)
Which will be my setup some day
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  #291  
Old 10-27-2012, 02:45 PM
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Location: Cayce, SC
Quote:
Originally Posted by Pbassred View Post
For the record Russell, "Quick and dirty" has not entered the conversation. No one here has ever accused Barefaced of making or contemplating making, a below par cabinet.
I know. I didn't mean it that way. That's just something that annoys me at work sometimes.
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  #292  
Old 10-29-2012, 12:39 PM
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Communication is key. I know how frustrating it can be if things takes longer than it should, but
a Barefaced cab is definitely worth the wait IMO.

I am still amazed by the Big Twin - it sounds GREAT and weighs close to nothing. To top it off, there is no vibrations or rattle or anything. I used to secure my setlist on top of my amp (which sits on top of the cab... with gaffa tape, there's no need for that anymore. All in all, VERY impressive cab.
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  #293  
Old 10-30-2012, 01:13 AM
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Yes, let's keep the official club thread about the cabs, not about longer wait times than expected. Love my Compact with the TC RH750!
  #294  
Old 10-30-2012, 02:18 AM
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Quote:
Originally Posted by azzyrazzy View Post
Yes, let's keep the official club thread about the cabs, not about longer wait times than expected.
Tru dat.
  #295  
Old 11-06-2012, 04:55 PM
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Join Date: Mar 2007
Location: N. Ireland
As one of Alex's very early customers, I can only recommend the cabs and tell you that I have received first class customer service and support from Alex.

I have one of the first model Compacts, plus a Midget ( I bought the Midget a year later) and they are both stunningly good.

I've been playing bass and guitar since the late 60s and this is the best bass gear I've owned bar none.

For most gigs I use the Compact. If space is tight in a small pub I use the Midget. For bigger rooms I use both.

This is properly designed and well built equipment at a decent price.

I'm a very happy customer.
  #296  
Old 11-07-2012, 02:15 AM
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Join Date: May 2010
Location: UK
Quote:
Originally Posted by machinehead_1 View Post
As one of Alex's very early customers, I can only recommend the cabs and tell you that I have received first class customer service and support from Alex.

I have one of the first model Compacts, plus a Midget ( I bought the Midget a year later) and they are both stunningly good.

I've been playing bass and guitar since the late 60s and this is the best bass gear I've owned bar none.

For most gigs I use the Compact. If space is tight in a small pub I use the Midget. For bigger rooms I use both.

This is properly designed and well built equipment at a decent price.

I'm a very happy customer.
I agree with all that and am now thinking about getting a Midget for those times when I cant be bothered to load my Super 12, sort of like an early xmas pressie
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  #297  
Old 11-08-2012, 12:23 AM
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Let's get this thread back on track, shall we?
Here's my latest rehearsal rig, my trusty Midget T and a new aquisition, an Ampeg PF-500. The pair is loud enough to compete with a hard hitting grummer and a Marshall halfstack

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  #298  
Old 11-08-2012, 02:07 AM
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Cant say I have ever tried competing with a hard hitting grummer
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  #299  
Old 11-08-2012, 03:17 AM
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Join Date: Sep 2012
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Quote:
Originally Posted by GRAHAM SG1 View Post
Cant say I have ever tried competing with a hard hitting grummer
Take them out with ranged artillery, it's not a good idea to go toe to toe, they hit hard, those grummers...

My Big Twin T should be close to production, which is good as I have just sold my combo...!
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  #300  
Old 11-08-2012, 04:08 AM
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Location: Newcastle, Australia
I've posted this before on TB but I just found this thread. This is the last rig I will ever need. Unless I buy more Barefaced cabs ofcourse!

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