Looking at the manual, the front end operates the same as my 400.
http://www.swrsound.com/support/manu...s/SM500_OM.pdf
I was making sure it didn't have pre and post gain controls as then a preamp tubes breakup characteristics would be a contributing factor but alas, it doesn't. Thought it was a little funny how they recommend getting the most "pure-tube overdrive sound"........ie: put another preamp between your bass and this amp and crank it.
From the manual:
B. GAIN - Adjusts the signal level of the
preamplifier. Equalization, tone and effect levels
all contribute to the preamp signal level therefore
Gain should be set after they are adjusted. (Gain
also controls the Effects Send {P} level.) Use the
Preamp Clip LED to find the Gain setting with the
maximum signal–to–noise ratio:
PREAMP CLIP LED - Illuminates when the
Gain setting is overdriving (clipping) the preamp.
The cleanest Gain setting is indicated when
Preamp Clip barely flickers at your instrument’s
peak output levels. Preamp clipping is not
harmful to your amplifier (unlike power amp
clipping) therefore reduce Gain only if you hear
unwanted distortion that is indicated by the
Preamp Clip LED.
GAIN TIP: To overdrive the first tube stage of the
preamp, connect an external preamp inline
between your instrument and the Passive input.
For the best, pure-tube overdrive sound, boost
the external preamp output, then set Gain {B} so
the Preamp Clip LED does not flash at peak
playing levels. (The Preamp Clip LED does not
monitor the first preamp tube stage to allow you
to isolate the stages in this way.)