| Simple- ask him what the actual symptoms are. I suspect it's either that there's no sound at all from the tweet, or it is crackling. No sound could be as simple as a loose wire or a blown tweeter fuse. Crackling is a different issue, but finding out more accurately what the issue is would be a big help.
John
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"Without space, music is just noise piling up on itself." TRK
Lakland Owners' Club # 248
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