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01-05-2011, 12:33 PM
| | Registered User | | Join Date: Feb 2008 Location: Kent, UK | | | Warning. Some Assembley May Be Required.
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Last week I ordered myself a nice shiny new GK Neo 112-II
It arrived today and I opened her up not long ago. as I unpacked and lifted the cab out the box the first thing I noticed, "Woah.. Light." but then "What's that noise?"
Something was knocking around in the cab, something was loose/broken.
I whip the grill off to see what I can see and the horn falls right out. No screws fixing it to the cab at all.
Upon further inspection of the cab there are little nicks in the tolex here and there. I tried to photograph them but they didn't pick up very well. But there are definitely blemishes in the covering.
I start going through the contents of the, speakon cable, manual and then I find in the plastic bag that covered the cab in the box four black screws.
Now I'm pretty sure they didn't shake loose in transit. one maybe, but all four? And alas an answer to the marks in the cabs tolex. The screws must have been digging into the side of the cab.
Anyway five minutes later I screw the horn back, replace the grill and viola! My VBC810 now feels very lonely.. My back feels better. But if I wanted DIY I'd have gone fEarful.
Any one else have any issues with QC on their gear?
Daniel. | 
01-05-2011, 12:44 PM
| | | | Wow. Seem odd the screws would make it into the box if they just forgot to screw in the horn. Why not remove the cab from packaging, make it right, and send it on its way?
Just to stir the pot, is there any lining in the cab? | 
01-05-2011, 12:50 PM
|  | Registered User | | Join Date: Dec 2002 Location: Central Alabama | | | No excuse. Send those pics to GK. | 
01-05-2011, 12:53 PM
|  | Registered User | | Join Date: May 2001 Location: St. Louis, MO USA | | | That had to be a return that the retailer didn't even bother to check before shipping it out to another buyer as NEW!! No way that left GK like that. | 
01-05-2011, 12:54 PM
| | Registered User | | Join Date: Feb 2008 Location: Kent, UK | | Quote:
Originally Posted by impactwrench Wow. Seem odd the screws would make it into the box if they just forgot to screw in the horn. Why not remove the cab from packaging, make it right, and send it on its way?
Just to stir the pot, is there any lining in the cab? |
No there isn't. the lining issue has come up before with GK defending it as being designed not to have.
It's a relatively cheap cab compared to some of the 1x12 models out there but still. just throw the components in the box with some plans save the consumers even more money. | 
01-05-2011, 12:57 PM
|  | Supporting Member | | Join Date: Mar 2010 Location: Albuquerque, NM | | | While it doesn't seem likely and there isn't any excuse for it, it is entirely possible that the 4 screws fell out in shipping.
I once shipped a $125k electronic instrument to another facility in Texas and found it literally in pieces when I got there and opened it up. It was WELL packed, but nearly every machine screw holding the unit together had come loose in shipping. I never shipped another one without first thread-locking the screws (I knew I'd be opening it up when I got there, so we didn't use the thread locker before shipping).
Anyway, it's not excusable, but it does happen. | 
01-05-2011, 12:59 PM
|  | (aka Greg Harman) | | Join Date: Jun 2007 Location: Dunbar, West Virginia | | | I have heard of screw mites living at the local UPS terminal but they usually eat most of the screw; often just leaving the heads of harder screws (see Rockwell rating). Now you might have disturbed one's nest. Have you seen evidence of screw mite babies? They are very small at that age. Just saying....
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01-05-2011, 01:02 PM
| | Registered User | | Join Date: Jan 2002 Location: Palm Coast, Florida | | | I would give a check and tighten any of the speaker screws too...........
It is VERY posible that it took a bump while face down, just enough to pop out the small screws holding the horn in. If so, could have also effected your speaker screws.
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01-05-2011, 01:05 PM
| | Registered User | | Join Date: Feb 2008 Location: Kent, UK | | Quote:
Originally Posted by Chasarms That had to be a return that the retailer didn't even bother to check before shipping it out to another buyer as NEW!! No way that left GK like that. | I really don't think it is. There seems to be a fair bit of ups and downs with QC here on TB. Searched through a couple of threads seems to read 50/50. | 
01-05-2011, 01:10 PM
| | | Quote:
Originally Posted by etoncrow I have heard of screw mites living at the local UPS terminal but they usually eat most of the screw; often just leaving the heads of harder screws (see Rockwell rating). Now you might have disturbed one's nest. Have you seen evidence of screw mite babies? They are very small at that age. Just saying.... | Screw mites? Seriously? I've got doubts.
Also, I doubt wood screws would ever vibrate out. Metal on metal, yeah - probably. | 
01-05-2011, 01:12 PM
| | Registered User | | Join Date: Feb 2008 Location: Kent, UK | | Quote:
Originally Posted by Bass_Pounder I would give a check and tighten any of the speaker screws too...........
It is VERY posible that it took a bump while face down, just enough to pop out the small screws holding the horn in. If so, could have also effected your speaker screws. | the horn screws aren't that small. an inch long and all tightened up solid when i put them back. sureley them "popping" out would mean the tighten then spin in the old holes. and i did run over everything else just incase, all tight.
eatoncrow, the screw mites are all extinct over here (uk) on the accounts of the box nibblers eating them all. got a package the other week with a HUGE nibble hole in one of the corners. | 
01-05-2011, 01:16 PM
|  | President, Art of Noise Audio Art of Noise Audio, fEARful™ builder | | Join Date: Dec 2010 Location: New Haven, CT | | | Unless your first pic is after you reassembled, it looks like there are screw holes there, meaning it likely was dropped on its poor face and the screws popped out. More of the shipping company's fault than GK's.
I'd tell them about it at least to see what they say.
Robby | 
01-05-2011, 01:16 PM
|  | Registered User | | Join Date: Dec 2007 Location: Chicago | | | That's hilarious! Good luck with your cab!!
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01-05-2011, 01:18 PM
|  | (aka Greg Harman) | | Join Date: Jun 2007 Location: Dunbar, West Virginia | | Quote:
Originally Posted by Reeneo eatoncrow, the screw mites are all extinct over here (uk) on the accounts of the box nibblers eating them all. got a package the other week with a HUGE nibble hole in one of the corners. | Yeah, my dry cleaner had a really bad infestation of button mites once...really horrible.
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01-05-2011, 01:22 PM
| | Registered User | | Join Date: Feb 2008 Location: Kent, UK | | Quote:
Originally Posted by Robby Hoinsky Unless your first pic is after you reassembled, it looks like there are screw holes there, meaning it likely was dropped on its poor face and the screws popped out. More of the shipping company's fault than GK's.
I'd tell them about it at least to see what they say.
Robby | well yeah that's what i was thinking but screwing back in it felt way to tight to be following old thread. more like pilot/guide holes.
I'm not overly fussed, there a big company mistakes are made. just thought i share to see if it appears mistakes are often made. cab plays and sounds fine. just gotta wait till weekend before i can properly use it. | 
01-05-2011, 01:23 PM
| | Registered User | | Join Date: Feb 2008 Location: Kent, UK | | Quote:
Originally Posted by etoncrow Yeah, my dry cleaner had a really bad infestation of button mites once...really horrible. |
Button mites are hit an miss.. depends what's under the buttons  | 
01-05-2011, 03:20 PM
| | | | Those particle board screw have reasonably deep threads. If they had popped out form force the holes would not allow for a tight fit and there would be sawdust as evidence.
Personally, at this price point, I would think this to be about par for the course.
More importantly, how does it sound? | 
01-05-2011, 03:27 PM
| | Registered User Endorsing: Ampeg | | Join Date: Apr 2005 Location: Apopka, FL | | | particle board baffle??? seriously??? it does look like particle board in that tweeter hole but it looks like wood elsewhere. of course, if you can see wood, that means there's no lining.
if they're making baffles out of particle board, all i can say is "wow."
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01-05-2011, 03:28 PM
| | Registered User | | Join Date: Feb 2008 Location: Kent, UK | | Quote:
Originally Posted by Jim C More importantly, how does it sound? | Yeah so far so good. I've only been playing very low volumes but should be able to give it a proper run in next rehearsal. | 
01-05-2011, 03:35 PM
| | Registered User | | Join Date: Sep 2009 Location: Minneapolis | | | If it was factory sealed, someone in china forgot to screw it in; but thankfully remembered to throw in something for the DIY crowd.
If it was a return, well someone else did that (most plausible).
They did not, under any circumstances, magically pop out of the cab. Wood screws have incredible hold power while the wood maintains; and it doesn't look like the threads were stripped out. No amount of shaking or dropping or rotating would "unscrew" the screws, nor would all four simultaneously fail. Far too many possibilities are aligning to even suggest such a scenario.
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