Defective DRs?

[Hutzbordello]

out of two packs of DDT strings, the e string broke from both of them. They replaced the original for me which was nice but seems like im not the only one having issues. Good customer service at least.

[Gladowsky]

DR replied to my email of yesterday - this morning. They are sending me replacements for the low B (.130). Hopefully, I have success with these.

Excellent customer service.

[1954bassman]

Followup on my snapped D string. DR sent me a replacement D right away, (they offered a complete set) and I wound the string in a figure 8 around the gear before cutting it, and so far, so good. I do like the strings and I am happy with DR's customer Service, though it does seem they are having some type of problems with more than just the flats.

[ilikebass7]

I just wanted to say how great their service was once they got a hold of me. Anthony wa sa huge help and a pleasure to work with. I am hoping to have a long future with their strings.

[Bassist30]

I had a bad string (g ) with the fodera's. It was wierd the g string just sounded so dead. Never heard a string like that before. No vibration at all. Emailed them and they sent me a new set. I just wanted the g string but they were very cool about it. DR which is a big company Im sure would do the same.

[Just Thumpin']

This happens sometimes when you are making round core strings -- especially on the G or C strings where there is only one outer wrap over the round core. In order for the outer wrap to "hold onto" the inner round core wire without unraveling and (therefore) sounding dead, we need to flatten a section of the core wire.

If either the amount that we flatten is not large enough and / or when you go to make your cut at the end of the string you do not bend the string at at least a 90 degree angle before cutting (and cut it AFTER the bend), that outer wrap can come lose from the core thereby creating a dead sounding string.

In our experience, the vast majority of the time this problem takes place when the player doesn't properly bend the string prior to cutting it to length. We provide detailed installation instructions with pictures inside every set of our strings but the majority of the time (sadly) folks don't read them. Rather than arguing the point, we simply replace them and offer a gentle reminder to folks about bending the string at a sharp angle and making the cut AFTER that bend.

Hope that this makes sense!

Jason

Originally Posted by Bassist30

I had a bad string (g ) with the fodera's. It was wierd the g string just sounded so dead. Never heard a string like that before. No vibration at all. Emailed them and they sent me a new set. I just wanted the g string but they were very cool about it. DR which is a big company Im sure would do the same.

[ejmy]

Originally Posted by DaveAceofBass

I just was restringing my Sadowsky 5-24 with Fat Beams. The B broke past the nut. Took out another Fat Beam B that I had on another bass for a short while, and it broke too in the same location! Both had been crimped at a 90 degree angle before cut. I'm a long time DR user, and I've never had this problem. What's the deal? I hope DR replaces them free of charge!

Just happened to me 2 months ago, first experience with DR's.
And since then I thought I had done something wrong. Thanks for the thread.

[awamori]

I just replaced my BTB776's strings with Fat Beams that were purchased six months ago without any issue.

Then I broke both the B and C strings on my SR1306 and GVB at the tuners with sets that were bought two weeks ago. DR replaced both sets and the c string just snapped on my GVB tonight. Which is weird since those two instrument have never snapped a string before.

[Johno Dunn]

Going to reserect this Zombie, as I have had 2 .105 MM's break on me in the last two weeks, and was wondering if any one could offer a solution? Same issue as some of the others on this thread, fat part of the winding on my E string starts to go over the post and snaps! DR support has been great, and I dont want to switch strings. Love my Marcus Millers! But I dont want to break string either.

Thanks for the help,

J!

[SoVeryTired]

Originally Posted by Johno Dunn

Going to reserect this Zombie, as I have had 2 .105 MM's break on me in the last two weeks, and was wondering if any one could offer a solution? Same issue as some of the others on this thread, fat part of the winding on my E string starts to go over the post and snaps! DR support has been great, and I dont want to switch strings. Love my Marcus Millers! But I dont want to break string either.

Thanks for the help,

J!

If the fat part of the winding is going over the post, that's the problem. You need shorter strings or to string through-body if you have that option and are currently top-loading.

[Johno Dunn]

Originally Posted by SoVeryTired

If the fat part of the winding is going over the post, that's the problem. You need shorter strings or to string through-body if you have that option and are currently top-loading.

I don't want to switch strings unless I have too, and do not have through the body option. Would a spacer on ball end help, if so what to use?
Any suggestions for a comparable string to DR Marcus Millers that won't have this winding problem?

J!

[SoVeryTired]

Can't help with spacers, sorry. The best advice I can give is to measure your string from ball end to nut and to the tuner, then e-mail Jason at bassstringsonline.com for suggestions.