LaBella Q.C.

Mojo-Man · #1 09-29-2008, 11:33 AM

I picked up a set of LaBella Flats. (The Old 1954's)

G-string was defective.

Called Bob, at LaBella.
Sent out a new string, next day.
No questions ask.

A real gentleman.
That's first rate quality control.

GM60466 · #2 09-29-2008, 11:43 AM

That's what has kept them around all these years.

G

GeneralElectric · #3 09-29-2008, 11:52 AM

My experience with them was the total opposite. YMMV but I've personally sworn off buying their product again.

mobis.fr · #4 09-30-2008, 12:44 AM

bought a set of 760fl - dead E string, strange G string (really rough)
got a replacement set - significant quiet A string
waiting for an other replacement set. this time some 760fs

i also bought a 760fl set at january - perfect set...

pickles · #5 09-30-2008, 07:51 AM

That is customer service not quality control.

GeneralElectric · #6 09-30-2008, 02:01 PM

Quote:

Originally Posted by pickles

That is customer service not quality control.

Just noticed that

Both stink in my opinion though.

#7 10-01-2008, 02:42 PM

I've been using La Bella's for many years and I've always received great customer service. Any company can let a bad string slip through the cracks and on the rare occasion that I've gotten a bad one, La Bella has always come through with no hassle at all. By the way, I've yet to play a flatwound set that I like as much as the 760FL's and 760FS's.

George

GeneralElectric · #8 10-02-2008, 02:39 AM

Maybe LaBella just hates me?

Mastermold · #9 10-02-2008, 10:11 AM

I bought my first set of La Bella's a few months back after reading all the praise here on TB. The G string broke at the bridge within a few hours of putting them on, and the D string was way too bright and zingy compared to the rest of the set.

Rather than fuss with customer service -- which I probably should have but thought it would be a hassle -- I ordered another G string single from juststrings.com and swapped out the D with another set of FLs I already had. (That other set is on an SX bass that I don't play much.)

So my only experience has been poor QC but I'm assuming I was just unlucky. I bought another set of La Bellas afterwards (an FS set) that's still in the package. When the time comes to string those up (next year?) I hope they're good.

#10 10-02-2008, 02:36 PM

Quote:

Originally Posted by Mastermold

I bought my first set of La Bella's a few months back after reading all the praise here on TB. The G string broke at the bridge within a few hours of putting them on, and the D string was way too bright and zingy compared to the rest of the set.

Rather than fuss with customer service -- which I probably should have but thought it would be a hassle -- I ordered another G string single from juststrings.com and swapped out the D with another set of FLs I already had. (That other set is on an SX bass that I don't play much.)

So my only experience has been poor QC but I'm assuming I was just unlucky. I bought another set of La Bellas afterwards (an FS set) that's still in the package. When the time comes to string those up (next year?) I hope they're good.

I've switched to FS's from FL's and I like them much better on my fretted basses, they have a fuller sound with more thump and only have a bit more tension than the FL's as well as a non zingy G. As far as my fretless, I like the tone better with the FS's but I miss the slightly lower tension of the FL's for expression. I'm going to keep the FS's on there for a while however because I think I can adapt.

George

Mastermold · #11 10-02-2008, 04:04 PM

Quote:

Originally Posted by X Wolf

I've switched to FS's from FL's and I like them much better on my fretted basses, they have a fuller sound with more thump and only have a bit more tension than the FL's as well as a non zingy G. As far as my fretless, I like the tone better with the FS's but I miss the slightly lower tension of the FL's for expression. I'm going to keep the FS's on there for a while however because I think I can adapt.

George

Yeah I bought the FS set because I wasn't quite happy with the FL set, but at the same time I'm not so unhappy with the FL set that I couldn't wait to tear them off and replace them. The thing I've noticed, consistent with what folks here have said, is the FLs seem to improve over time so the longer I play them the less dissatisfied I am. Meanwhile the FS set is safely standing by awaiting its turn when the time is finally right to change out.