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02-26-2009, 10:24 AM
|  | Registered User | | Join Date: Jan 2007 Location: Pittsburgh | | | SIT Strings...+1
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You guys remember my being mad about getting the wrong order of SIT strings from a guitar store and being upset from this thread? S I T Power Wounds are my new favorite!
Turns out Eddie at SIT strings read that thread and is personally dealing with it. He emailed me and asked what kind of strings it is i wanted and my mailing address, as he is sending them to me for free.
Honestly guys, THIS is customer support. This is connecting with your customer on a friendly level. They have just gained a customer for life and I will recommend them to anybody looking a trusted company. I honestly am overwhelmed by the kindness and thought of this.
Thank you Eddie,
Paul Santucci. |
02-26-2009, 10:33 AM
| | Registered User | | Join Date: May 2008 Location: Grand Island | | | Way cool!!!! Kudos to SIT man!!!
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P&W #464, Mediocre Bassist #214, T.O.F. P-Bass Club #482
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02-26-2009, 10:51 AM
|  | Registered User | | Join Date: Mar 2008 Location: Central Illinois, USA | | | Cool! My only experience with SIT was when they first came out. I was at NAMM and they were hyping that you couldn't put them out of tune. They had this pointy guitar with a Floyd Rose on it and people were doing all kinds of whammy abuse without it going out of tune. I picked it up, did one "Buddy Guy" bend and stretched the G string out of tune, handed it back, and they stopped talking to me.
Musta been 25 years ago now...
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JTE
Spelling, grammar, and punctuation do matter, despite the threats of death by grease fire!
"Without space, music is just noise piling up on itself." TRK
Lakland Owners' Club # 248
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02-26-2009, 10:54 AM
| | Registered User | | Join Date: Mar 2007 Location: new jersey | | Quote:
Originally Posted by santucci218  You guys remember my being mad about getting the wrong order of SIT strings from a guitar store and being upset from this thread? S I T Power Wounds are my new favorite!
Turns out Eddie at SIT strings read that thread and is personally dealing with it. He emailed me and asked what kind of strings it is i wanted and my mailing address, as he is sending them to me for free.
Honestly guys, THIS is customer support. This is connecting with your customer on a friendly level. They have just gained a customer for life and I will recommend them to anybody looking a trusted company. I honestly am overwhelmed by the kindness and thought of this.
Thank you Eddie,
Paul Santucci. |
Glad to hear! I believe you will like the strings equally.
Great service, great product, .... Home run! |
02-26-2009, 10:57 AM
| | Registered User | | Join Date: Jan 2007 Location: Pittsburgh | | Quote:
Originally Posted by JTE Cool! My only experience with SIT was when they first came out. I was at NAMM and they were hyping that you couldn't put them out of tune. They had this pointy guitar with a Floyd Rose on it and people were doing all kinds of whammy abuse without it going out of tune. I picked it up, did one "Buddy Guy" bend and stretched the G string out of tune, handed it back, and they stopped talking to me.
Musta been 25 years ago now... | doesnt mean they arent good strings.   |
02-26-2009, 08:57 PM
| | Registered User | | Join Date: Sep 2006 Location: Blimp City | | | I bought a set a few years ago for one of my basses and had a dead string. I emailed them and they said they would take care of it. They siad they have had a few bad strings of the same reported and were checking their machine ETC. I live in the city they are made and they insisted on sending it by mail...a free set. Awsome people and CS at SIT. FWIW i never cared or bought into the whole stay in tune thing. I use them cuz they are good strings and are cheap.
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Peace, Love and Music
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02-26-2009, 09:12 PM
| | Registered User | | Join Date: Jan 2007 Location: Pittsburgh | | SIT strings is the make a wish foundation of bass gear...?
EDIT...I dig em  |
02-27-2009, 03:35 PM
| | Registered User | | Join Date: Jan 2007 Location: Pittsburgh | | | |
03-01-2009, 02:35 AM
|  | Registered User | | Join Date: Jul 2007 Location: WA State | | | That's way cool! I've called them several times too ... very helpful guys.
Do you like them?
Warm, bright, easy on the fingers, and seem to last longer than other brands for the price.
SIT will assemble "custom gauge" sets for the same price of a standard set at customers request through your local SIT dealer too.
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Ibanez #210
Carvin #18
In Loving Memory of my wife April Allison 1963-2010 |
03-01-2009, 01:44 PM
| | Registered User | | Join Date: Jan 2007 Location: Pittsburgh | | Quote:
Originally Posted by Solarmist That's way cool! I've called them several times too ... very helpful guys.
Do you like them?
Warm, bright, easy on the fingers, and seem to last longer than other brands for the price.
SIT will assemble "custom gauge" sets for the same price of a standard set at customers request through your local SIT dealer too. | I honestly do like them a lot. I always used D'Addario and Rotosound's but these strings are better, and cheaper. Im stickin with em! |
03-01-2009, 06:02 PM
| | Registered User | | Join Date: Mar 2008 Location: Central Illinois, USA | | | Hey, I figure if Jack Bruce uses 'em, they can't suck at all. Sounds like great customer service and that's a huge rarity in this biz any more...
jte
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JTE
Spelling, grammar, and punctuation do matter, despite the threats of death by grease fire!
"Without space, music is just noise piling up on itself." TRK
Lakland Owners' Club # 248
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