Webstrings ordering problems?

[WPW]

Hi all,

I am a bassist from South Africa. I have ordered and paid for Bass strings from the guys at webstrings. It has been 3 months and i have not received anything yet! I have emailed and tried to call the number listed - no luck. Anyone with similar problems?

Thanks

[Abner]

Did you ever get this resolved? I haven't been waiting three months (yet), but it's been longer than one would expect with the mail service.

Or anybody else order some Detroit Bass strings from Webstrings lately? How was the service?

Then again, maybe Jason just makes everybody else look slow.


-Alex

[Josh Pelican]

I've never had strings take that long from any company.

[Abner]

Exactly why I'm asking. Have you ever ordered from webstrings.com?

As I said, I have not been waiting three months, just a little over two weeks to be exact. But, unlike WPW, I'm also not in South Africa. (And I was hoping to hear if he ever got his problems resolved.)

Even by regular mail, I get strings from bassstringsonline.com or juststrings.com within three or four business days from the U.S to Canada. So even two weeks seems a bit excessive at this point, plus completely ignoring any email queries to them about the order I fear does not bode well for me.

There's more than a few posts on TB about webstrings and Detroit Flats. Would be nice to hear from somebody with recent experience with the company.


-Alex

[Josh Pelican]

I can't say I've ordered from webstrings.com, but I've ordered from a number of sites for strings. I don't think any of them took even two full weeks!

I mean, I've ordered things from all over the globe and things rarely take three weeks, let alone three months, to get to me.

I can understand something taking a long time to get to South Africa, but three months is ridiculous and completely unacceptable in my humble opinion.

[miner49er11]

Out of curiosity, I just checked their website. Interesting that when you click the "About Us" tab, their is nothing about them...

[Abner]

I'm getting the feeling that matches their inventory.

[Abner]

There *IS* somebody there. Seems my strings were shipped out November 26.

I shall be a little more patient. Perhaps Canada Customs has deemed them to be part of some nefarious plot.

[Abner]

Just to follow up: the strings did show up today (December 12), and they were mailed out in a timely fashion by Webstrings, it just took 3 weeks to get here. I'll blame it on the Christmas rush.

But I guess we'll never know if WPW ever got his.

-Alex