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01-31-2003, 11:30 AM
|  | Glutenous | | Join Date: Sep 2000 Location: San Diego | | | Why won't Dean Markley talk to me?
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I've e-mailed Dean Markley (the string company, not the guy) a couple of times, and I get no response. I had a question about SR2000 strings this time, but if they don't want to talk to me, I can just look at the other stainless strings on the market. There's not exactly a shortage.
Why does a company post an email address for questions, and then ignore emails?
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01-31-2003, 11:35 AM
| | Registered User | | Join Date: Nov 2001 Location: Corsicana, Texas | | | How long has it been? I've waited a few days to hear from SWR, and over a week for EMG. What was the question? Maybe we can help.
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Originally Posted by Muzoid I punch old lady teachers professionally | |
01-31-2003, 11:40 AM
| | ****** | | Join Date: Jun 2001 Location: Shreveport, LA | | | They don't like you. THATS why......
No, maybe they are swamped from customers asking questions? I would doubt it, but it could happen. Do they have a phone number? that would be ten times better than email anyways,,,, well,,,,,sometimes. |
01-31-2003, 11:48 AM
|  | Registered User | | Join Date: Mar 2000 Location: P-town, OR | | | I had to send several emails to D'Addario, and GHS looking for info on long scale string for my 36" scale Fodera. And I still haven't heard a word from Elixer.
But I got a response right away from La Bella. I'm sure that if you wrote Ken Smith, Bill Conklin, Joe Zon, Mike Tobias or Roger Pedulla you'd get a response fairly quickly.
I think that the big boys in the string business don't want to waste their time on the end user.
I find it amazing that most retailers seem to know very little about the strings they sell. Other than what they specifically use, themselves. I guess they figure that they are cheap enough that you can just experiment on your own. But when you are looking at $40-60 a set for a 6 string pack it get a bit costly.
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01-31-2003, 11:50 AM
|  | You don't want to do that. Trust me. Forum Administrator | | Join Date: Mar 2000 Location: atlanta ga | | | relax a bit, give them some time - there's a big crush around the namm shows where the guys over there are really busy.
__________________ Talkbass Forum Administrator Ask me, I'm here to help. Lord Only on Myspace - 4 New Lord Only Tracks from our 2nd CD Lord Only - yes. we're back. sorta versatile residue -12 minute instrumental I find it elevating and exhilarating to discover that we live in a universe which permits the evolution of molecular machines as intricate and subtle as we. - Carl Sagan Rock 'n' Roll... It's got nothing to do with journalists, and it hasn't really even got anything to do with musicians, either. - Pete Townsend |
01-31-2003, 11:50 AM
| | Registered User | | Join Date: Nov 2001 Location: Corsicana, Texas | | | Hey Flat, PM a guy named JeffL here at TB. He's in the R&D for Markley. He could help you.
__________________ Quote: |
Originally Posted by Muzoid I punch old lady teachers professionally | |
01-31-2003, 12:20 PM
| | Glutenous | | Join Date: Sep 2000 Location: San Diego | | Quote: Originally posted by john turner
relax a bit, give them some time - there's a big crush around the namm shows where the guys over there are really busy. | K, John, I'll give them some time (it's been a week), but I've gotten better responses from big outfits like GHS. I just think if they're not going to answer e-mails, then they should tell you so, like Lindy Fralin does.
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