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  #1  
Old 06-23-2011, 10:26 AM
kenstee's Avatar
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60th Anniversary Fender P-Bass $1,100

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HELLO MUSIC
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  #2  
Old 06-23-2011, 10:35 AM
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Originally Posted by kenstee View Post
Just be aware that you don't get the Fender warranty with it, since they're not an Authorized Fender Dealer and their shipping schedule can be kinda iffy.
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  #3  
Old 06-25-2011, 01:40 AM
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Just be aware that you don't get the Fender warranty with it, since they're not an Authorized Fender Dealer and their shipping schedule can be kinda iffy.
Really? No warranty? Are you sure about that?
I thought they were just an outlet for one of the chains...
how can they get the quantities they sell then?
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  #4  
Old 06-25-2011, 05:02 AM
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Really? No warranty? Are you sure about that?
I thought they were just an outlet for one of the chains...
how can they get the quantities they sell then?
Read their jive on the site and see if you can make any sense of it. It's pretty sketchy. Basically it's, "trust us."

Also their prices -- as on this item -- are nothing special. You can do at least as well playing the discounts at MF and elsewhere, real online authorized dealers.

Do I sound unimpressed with Hello Music?
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  #5  
Old 06-25-2011, 10:45 AM
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Pay by credit card and you're protected and that's that. Just like with any other retailer. Companies often deal with outlets like this or Overstock.com, etc. to move excess merchandise at a discount. Nothing "shady" about it. In addition, most credit cards do provide some warranty or post-sale protection. Their return policy is just fine http://www.hellomusic.com/shippingandreturns.aspx. In the end, if you're not into it buy elsewhere.
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Last edited by kenstee : 06-25-2011 at 10:58 AM.
  #6  
Old 06-25-2011, 11:21 AM
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Originally Posted by kenstee View Post
Pay by credit card and you're protected and that's that.
In terms of warranty -- which is what I'm talking about -- that's not true.

Read what they say and tell me if you find it reassuring:

So there's no confusion, Hello Music is not an authorized Fender dealer. Hello Music is an authorized provider of outrageous deals on amazing gear for our members. This item was actually purchased from an authorized supplier. As a Hello Music member, our concierge service will warranty your item for a period of one year from the date of purchase. If you need service that would normally be covered by the manufacturer's warranty, don't fret (bad pun, we know). Simply contact support@hellomusic.com and we'll take care of you. Hello Music will facilitate repairs through a manufacturer-authorized service center and return your product as quickly as possible. Of course, while it might be exciting to smash your bass like Paul Simonon, we won't cover intentional damage.
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Last edited by Bongolation : 06-25-2011 at 11:25 AM.
  #7  
Old 06-28-2011, 01:13 PM
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Also their prices -- as on this item -- are nothing special. You can do at least as well playing the discounts at MF and elsewhere, real online authorized dealers.
On the contrary, my friend. I contacted both Music123 and Musician's Friend on the 60th Ann. P-bass. They wouldn't come anywhere even close to $1,100 for this bass. I actually spent some time on the phone with MF's salesman (he really wanted to sell me one of these), and the best he'd do is knock his price down to $1,400.

If you can do better than $1,100 on that bass, I'd like to see it.
  #8  
Old 06-28-2011, 01:15 PM
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Originally Posted by Bongolation View Post
In terms of warranty -- which is what I'm talking about -- that's not true.

Read what they say and tell me if you find it reassuring:

So there's no confusion, Hello Music is not an authorized Fender dealer. Hello Music is an authorized provider of outrageous deals on amazing gear for our members. This item was actually purchased from an authorized supplier. As a Hello Music member, our concierge service will warranty your item for a period of one year from the date of purchase. If you need service that would normally be covered by the manufacturer's warranty, don't fret (bad pun, we know). Simply contact support@hellomusic.com and we'll take care of you. Hello Music will facilitate repairs through a manufacturer-authorized service center and return your product as quickly as possible. Of course, while it might be exciting to smash your bass like Paul Simonon, we won't cover intentional damage.
^^ This sounds fine to me. What's your problem with it?

Based on all the horror stories about FMIC warranty repair, I'd think people would be glad to get a guarantee like that.
  #9  
Old 07-03-2011, 03:18 PM
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Given his lack of response looks like our friend - Bongo - has been owned on this one.
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