They have no internal rhyme or reason, so I *emphatically* second the "talk to the AM" idea. That's how I sold my cab to them, yesterday. I'd been dealing with the Assistant Manager for ages, and didn't know it, but when it really counted (I was selling a Madison), he made the call.
It's all in the hands.
Fender Jazz Bass Club #928
Fender Longhorn/Boner Jazz Bass Club
Properly-Medicated Brooklyn Nets Fan