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  #1  
Old 07-31-2011, 08:41 PM
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Has anybody tried this place? They have some stuff I'd like to order but I can't seem to find any reviews on this place. Can anbody recomend this place?
  #2  
Old 07-31-2011, 09:05 PM
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It took me forever to get what I ordered from them. In the end it all worked out OK - but their communications skills (they don't seem to have many) are very lacking for you when you have a problem or want to return something.

There have been others with somewhat similar results and others who got just what they wanted in good time.

Your results may indeed vary very much.
  #3  
Old 07-31-2011, 09:09 PM
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Thanks for the heads up!
  #4  
Old 07-31-2011, 09:15 PM
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I ordered some pickguard material from them. I ordered the wrong color and tried to e-mail and called several times and left a message and got zero response. They got the message though and sent the correct color I wanted. Will I use them again? Only if I need pickguard material otherwise, I can't get what I need from sites that have better CS!
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  #5  
Old 07-31-2011, 10:13 PM
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Sucks to hear these stories because they have some cool stuff for Lefty's but I don't know if I am willing to take a chance......
  #6  
Old 07-31-2011, 11:59 PM
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I ordered some parts a while ago and was very happy. Got what I ordered very fast.
  #7  
Old 08-01-2011, 12:20 AM
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5-6 orders ($100 - $200 each) in the last 3 years, never a problem for me.
  #8  
Old 08-01-2011, 01:33 AM
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Quote:
Originally Posted by redhed View Post
Sucks to hear these stories because they have some cool stuff for Lefty's but I don't know if I am willing to take a chance......
From the stories I guess the key is to be VERY sure you order the right thing from them and things should go OK. Returns/exchanges seem to be the problem.
  #9  
Old 08-01-2011, 07:08 AM
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Backorders were the problem I had.

The parts were right - just some were not in stock --- which you don't know until after the order shows up and there's parts missing in it.
  #10  
Old 08-01-2011, 07:10 AM
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i never had any major issues with them.
some of there parts are overpriced IMO.
its nice to get everything in one place, but id venture on ebay looking for a better deal.
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  #11  
Old 08-01-2011, 09:43 AM
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Thanks for all the suggestions!
  #12  
Old 08-01-2011, 10:27 AM
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I've ordered once or twice, no problems, prompt delivery.
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  #13  
Old 08-01-2011, 10:34 AM
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I have always had good luck with them, and super fast on the ship. My goto place.
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  #14  
Old 08-01-2011, 11:05 AM
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I have always had good luck with them, and super fast on the ship. My goto place.
+1
  #15  
Old 08-01-2011, 12:14 PM
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I have ordered from them many times over the last 3 years. Not one problem.
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  #16  
Old 08-01-2011, 12:21 PM
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More fool me.
 
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Same here. I order from them pretty often for the past 4 or 5 years and have had no problems. I have to pay sales tax but I do usually receive my shipment the next day.
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  #17  
Old 08-01-2011, 12:35 PM
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ordered a string harness for $3. shipping was $6. lame.
  #18  
Old 08-01-2011, 06:04 PM
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Ordered pickups from them twice, no problem with either order. One bad pickup in a sealed package (not their fault) and they sent me a replacement BEFORE receiving the bad one back.

Good service for me personally.
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  #19  
Old 08-01-2011, 07:06 PM
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I ordered some tuners from them a week and a half ago that ended up not working out, so I ordered a different set last friday. They shipped them an hour and a half after I ordered and I just got the tuners this afternoon. All of my emails regarding the refund on the original sent were answered within a few hours. Can't get much better than that if you ask me.
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  #20  
Old 08-01-2011, 07:11 PM
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I have ordered from them at least five times. Never had a problem and received my order within a week every time.
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