Brand New Jazz bass neck busted what do I do

tedd63 · #1 02-14-2011, 08:48 PM

Does anyone know if Fender will warranty a neck? I just bought a fender 70's jazz bass, went to intonate following fenders manual barely cranked down on the bullet and bam 1st fret cracks, and live in FLorida. Any help would be great.

Thanks.

**T. B. Player** · #2 02-14-2011, 08:50 PM

If you just bought it and have the receipt, take it back.

Unless you bought it used from an individual.

tedd63 · #3 02-14-2011, 08:54 PM

Bought it from a store, but problem is I put a new bridge on and new pickguard, I got to finally setting up the strings and that is what happened. I suppose I could put it all back together.

JLS · #4 02-14-2011, 08:57 PM

Quote:

Originally Posted by tedd63

Does anyone know if Fender will warranty a neck? I just bought a fender 70's jazz bass, went to intonate following fenders manual barely cranked down on the bullet and bam 1st fret cracks, and live in FLorida. Any help would be great.

Thanks.

You were setting the intonation, and broke the trussrod? Doesn't make sense, yet. Photos?

Indiana Mike · #5 02-14-2011, 09:02 PM

Put old bridge and guard on

Return to store for full credit or warranty repair

Unless you really went nuts with the truss rod it sounds defective

Did you crack the neck or break the nut?

tedd63 · #6 02-14-2011, 09:03 PM

I was setting it up from the start adjusting the truss rod, didn't crank down on it at all but needed to bring the neck straight and it cracked right where the bullet goes through the truss rod. I detuned strings and retuned after adjustment as well Sorry bad picture took with phone

tedd63 · #7 02-14-2011, 09:07 PM

Well maybe I went nuts with the truss rod, or it was down a lot when I bought it because I relieved and adjusted down, but the nut is cracked too.

tedd63 · #8 02-14-2011, 09:14 PM

For some reason "Here's your sign" comes to mind right now. I guess I'll tell the store the deal and see what happens.

Indiana Mike · #9 02-14-2011, 09:15 PM

Take it back asap

Let fender eat it

IMO one would have to really push it to cause a crack like that. IE severe back bow and trying to bring it back all at once.

It sucks , I can only imagine the sick feeling.

Guitar center by chance? If not I think a new warranty neck is in order installed and set up by the dealer

Indiana Mike · #10 02-14-2011, 09:21 PM

Quote:

Originally Posted by tedd63

For some reason "Here's your sign" comes to mind right now. I guess I'll tell the store the deal and see what happens.

I wouldn't admit guilt , it appears defective. If they are that delicate fender would insist on their dealers doing all adjustments for the warranty to be valid.
I would put it back stock and request a replacement bass or neck.
See.

http://fendercs.com/support/warranty...MITED64CE6.pdf

tedd63 · #11 02-14-2011, 09:32 PM

Yup guitar center.

Rick Auricchio · #12 02-15-2011, 10:20 AM

Sure. Lie that you broke it, return it, and we'll all pay more for our equipment in the future.

Indiana Mike · #13 02-15-2011, 03:12 PM

Fender MIM 70's Jazz Bass Neck/Truss Rod Issues?

I don't think it's called lying. I think it's called a manufacturer's defect.

Need2KnowBasses · #14 02-15-2011, 03:24 PM

Quote:

Originally Posted by Rick Auricchio

Sure. Lie that you broke it, return it, and we'll all pay more for our equipment in the future.

This response seems really uncalled for. Someone wake up on the callous and self righteous side of the bed?

Bobster · #15 02-15-2011, 03:29 PM

Just take it back. I've seen several of this with this issue. It happened to me too, but took longer than one day ;-)

They replaced my entire bass as a warranty item. I was concerned about a repeat, and ended up returning the replacement bass to the dealer.

Bob

pyroponic · #16 02-15-2011, 03:34 PM

What a doucher rick is, does that guy work for fender? Swapping the bridge and pickguard has nothing at all to do with the truss rod, and your bass is obviously defective. What a pain in the ass, is fender even reliable any more for new instruments ?

maurilio · #17 02-15-2011, 05:38 PM

Yeah, that's totally a defect. Not even if you wanted, you could damage a neck like that

darkstorm · #18 02-15-2011, 10:21 PM

Diff a mfg defect imo.

prd004 · #19 02-15-2011, 10:29 PM

You're double covered if you bought it at Guitar Center, GC will warranty it for 90 days but Fender will warrany the entire guitar except the output jack, the frets and the nut for as long as you own it, unless they determine that you did something wrong.

tedd63 · #20 02-17-2011, 06:52 AM

Well guys took it to a service center, told them exactly the procedure I went through, following fenders set up instructions, and he is sending it off to fender with no comments as to how it happened and said he will see if it is warrantied. As far as guitar center, don't know if the guy was just bailing out, but they said since the guitar center I was working with was not a fender service center I needed to find a shop that was. I'll keep everyone posted, now I just have to wait. I'll have a certified fender tech set it up so if he breaks it, it can go back.

Sure hope the neck shows some love and responds a little, would be nice if it stayed straight versus staying bowed too much like people are saying. I really like the feel of the neck but not if I can't set it up. Think it could be because it is a fatter neck the wood isn't as giving?