Originally Posted by SBassman
I have used them a couple of times successfully.
Sounds like when they get it right, well, it's right.
And when they get it wrong, it's Sometimes hard to get their attention.
I have read a few different threads here citing the same problem as this thread.
I've ordered from them many times. Great parts. Great prices. Great service. But I also order from allparts and others too. They all seem fine.
But in fairness to the OP, I did not have to try to contact them with customer service complaints or wrong item problems.
My personal view would be to not have a fit over some wrong value volume pots. I mean it's SO easy for some wrong values to slip into the bin and who knows you may want a 250k pot later so I'd just keep them in my personal stock and not bother.
But while I don't understand how some music gear outfits think that ignoring emails and not answering the phone is the proper way to build your business, I've got used to it. Hey if G&L can get away with it, why not some parts operation?