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A violinist friend of mine had a warp in her bow and gave it to a local bowmaker to straighten. He used direct heat (stovetop) and the bow was apparently ruined. She says it is now too soft and the heating introduced another warp that the guy could not correct.
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It's a shame, but each time we ask for something to be corrected that really should not go wrong in the first place (recambering excepted here) we should realize that maybe we started with a somewhat sub-standard item or storage situation. It is a must to loosen the tension on a stored bow and make sure it is stored without uneven pressure on it. I'm not saying the repair person didn't make a mistake or that it's the customer's fault either, it just strikes me that the situation was already in a "salvage" situation before the repair person was involved.
As far as the material or the bowmaker goes: It might be an unfair assumption to fault either one without knowing how much tension was on the bow, the storage conditions (bass bag pocket, bow case, out in open (humidity level for sure), age of the bow, cost of the bow, pernam. or brazil, etc. There are so many possible culprits here that one can't assign fault to any reasonable degree. I have heard of bows being recambered over stoves, so that method is not unusual;- perhaps it may have been too hot, but we don't know that. If your friend answers all those questions she might be able to. If you take in a flat tire, sometime they can fix it, sometimes they can't. Most of the time they will try. Perhaps warped bows (is that redundant?) are similar.