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Setup & Repair [DB] Exploring the issues involved in setting up and repairing basses, along with luthier recommendations.


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  #1  
Old 08-20-2006, 05:42 PM
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Join Date: Jul 2005
Location: Seattle, WA
Ack! My bass is coming apart at the seams!

I think the August heat has gotten to my Shen SB150...the back is splitting off from the sides, as you can see in the picture below. I'm tempted to glue it back together myself, but it's probably a bad idea. How much does a repair like this typically run?

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  #2  
Old 08-20-2006, 06:09 PM
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AAArrgh... Hate when that happens...Don't try this yourself if you don't have the right equipment (clamps, hide glue, Etc.) Lemur sells a repair kit for $62.00. It looks like a simple seam separation, not too bad, I don't see a luthier charging too much for that type of repair. A good repairman would probably give your bass a good check up (Other Cracks, sound post adjustment if needed, etc.) in addition to fixing it.
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  #3  
Old 08-20-2006, 06:34 PM
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Wow. I hope that was clear enough for you, Zandar.
After you do that, you may want to give Hammond Ashley a call and set up an appt.. They are in your area. http://www.hammondashley.com/
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  #4  
Old 08-20-2006, 07:21 PM
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Wow! Thanks for the advice! The strings are loosened, and Hammond Ashley will be contacted tomorrow.

Is there anything I can do to keep this from happening again? I don't live in a particularly hot or dry climate (Seattle). I've been storing the bass in its bag, not in direct sunlight or anything like that. Just wondering if I did something wrong or if this is to be expected...
  #5  
Old 08-20-2006, 08:09 PM
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Location: Stanley, KS (Kansas City)
Quote:
Originally Posted by zandar
Wow! Thanks for the advice! The strings are loosened, and Hammond Ashley will be contacted tomorrow.

Is there anything I can do to keep this from happening again? I don't live in a particularly hot or dry climate (Seattle). I've been storing the bass in its bag, not in direct sunlight or anything like that. Just wondering if I did something wrong or if this is to be expected...
Just ask the guys at Hammond Ashley when you take the bass in for repair. HA is one of the best shops in the country and can tell you exactly what you should be doing to keep your bass in top shape while living in Seattle.
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  #6  
Old 08-21-2006, 07:04 AM
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Sales Manager, CSC Products Inc.
 
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Zandar, I'm sorry that you are having trouble with your 150. I'm assuming you probably know Bryce at H.A.? As the highly qualified Bob B. recommended, please pay them a visit, or to whomever the selling dealer is. Please ask Bryce (or whomever does the fix) to keep me in the loop.

Best,
John
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Last edited by Chris Fitzgerald : 08-21-2006 at 07:34 PM. Reason: Post referred to in latter part of reply has been deleted
  #7  
Old 08-21-2006, 11:59 AM
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John, thanks...I bought the bass at Hammond Ashley a couple of years ago and will be bringing it in tomorrow. I'll let them know that you're aware of the issue.

Just for the record, no, I don't beat up my instruments...at most I am guilty of neglect, since I hadn't played the upright for about a month before taking it out if its bag to warm up before a gig. I've been very happy with this instrument, Shen, and Hammond Ashley, and I have no doubt that everything will be sorted out. Hopefully before the weekend because I need to play it then...
  #8  
Old 08-21-2006, 02:09 PM
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Sounds to me like Zandar has the situation under control.
  #9  
Old 08-21-2006, 07:36 PM
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Quote:
Originally Posted by clink
Sounds to me like Zandar has the situation under control.

Indeed.


Should anyone feel the need to rekindle the pissing contest I just flushed the results of, please do so via PM rather than doing it here. Thank you!
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  #10  
Old 08-21-2006, 08:38 PM
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Honestly what we should ALL, YES ALL..... take from this post is a lesson that IF you have a problem with a product contact the manufacturer FIRST!!!!!!! Before you post something online.....regardless if you "don't know what to do" a phone call to CSC would result in a much quicker resolution and much less BS than posting on TB. Granted one can say I needed guidance but give the manufacturer a chance FIRST then if they don't take care of you (which John and HA will) THEN slam them hard.....well not slam but at that point make your post.

I would be very upset if my customer did not call me first with an issue and came to TB, I am sure Bryce will show the same sentiment over at HA.

Zandar if you delete your first post in this thread the whole thread will be gone, that seems the best thing to do as you will be taken care of by CSC and HA.

If not THEN let us know
  #11  
Old 08-21-2006, 09:00 PM
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Quote:
Originally Posted by uptonbass
Honestly what we should ALL, YES ALL..... take from this post is a lesson that IF you have a problem with a product contact the manufacturer FIRST!!!!!!! Before you post something online.....regardless if you "don't know what to do" a phone call to CSC would result in a much quicker resolution and much less BS than posting on TB. Granted one can say I needed guidance but give the manufacturer a chance FIRST then if they don't take care of you (which John and HA will) THEN slam them hard.....well not slam but at that point make your post.

I would be very upset if my customer did not call me first with an issue and came to TB, I am sure Bryce will show the same sentiment over at HA.

Agreed, and well spoken. (see below)


Quote:
Zandar if you delete your first post in this thread the whole thread will be gone, that seems the best thing to do as you will be taken care of by CSC and HA.

If not THEN let us know
Zandar is of course free to do as he chooses. That said, I'd personally like to see how this situation resolves itself between customer and HA. That would be instructional for anyone who happens to read this thread. And FWIW, I think that posting here did serve some use in the first place - by posting the pic, Z was advised to detension the strings and get the bass to someone who knows what to do. Disregarding all of the unpleasantness that followed, that bit of advice was certainly worthwhile and to Z's advantage.

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  #12  
Old 08-21-2006, 09:52 PM
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Hi guys,

It certainly never was my intention to "ding" any manufacturer or retailer, and as Chris mentioned, it was extremely valuable to know that the strings should be detensioned. The fact was, it was too late to contact HA (and they're closed until tomorrow morning) and I was pretty concerned about what had happened/was going to happen to the most expensive instrument I own. In retrospect I can see how calling out the manufacturer name could be mistaken as an attack against their quality or customer service organization, but really nothing could be further from the truth in my case. I just want my bass to work, and was providing as much information as I could in order to find out the best, most cost effective solution that would get me playing again.

I'm impressed with this community. You guys have heart. You really care about your basses. I'm amazed that a simple post here got noticed by the distributor for the brand of bass concerned, and I'm sure everything's going to turn out great. I'm also sorry I caused such a fuss, I'll keep that in mind in the future. As far as this particular thread goes, I'll post an update, and then if you'd like, I'll delete the whole thing.

Thanks for all your help!
Alex
  #13  
Old 08-22-2006, 03:10 AM
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Quote:
Originally Posted by uptonbass
I would be very upset if my customer did not call me first with an issue and came to TB, I am sure Bryce will show the same sentiment over at HA.
Well expect a call from me today sometime then. Don't worry, my problem is self-inflicted. Doggone silly rockabilly showoffs!
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  #14  
Old 08-22-2006, 07:20 AM
Sam Shen's US Distributor

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Quote:
Originally Posted by JimmyM
Well expect a call from me today sometime then. Don't worry, my problem is self-inflicted. Doggone silly rockabilly showoffs!
Pics, please!

My apologies to all, I'm not a morning person.
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  #15  
Old 08-22-2006, 11:01 PM
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John, I don't know that it warrants a picture. It's just a one inch split between the back and the side in the C bout. I said what I said to Gary more for the joke than anything. It wasn't an issue of workmanship but an issue of stupidity on my part. I imagine I just put a little glue on a putty knife, work it into the split, and clamp it overnight. My main question is do I have to use hide glue or is there a more common wood glue I can use?
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  #16  
Old 08-23-2006, 06:44 AM
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Quote:
Originally Posted by JimmyM
...more for the joke than anything....do I have to use hide glue or is there a more common wood glue I can use?
JB Weld is fantastic stuff...Strad woulda used it had he had it.



This is a joke, BTW!
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  #17  
Old 08-23-2006, 03:20 PM
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Yeah, you joke, but there was some guy on RABB.com talking about how his bass was held together with it.

So I guess what you're saying is suck it up and buy the hide glue?
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  #18  
Old 08-23-2006, 06:20 PM
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You can get "hide" glue in a bottle. I don't think it's as good as the real deal, but I'm sure it's easier to work with. Not that real hide glue is that tough or anything, but it is more effort. Don't quote me on this, but the bottled stuff should be just as easily removed, it's just not as strong.
  #19  
Old 08-23-2006, 06:35 PM
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Quote me on this: the bottled stuff is useless for your instrument.
Its simply unsuitable for joining wood together at all, let alone wood that is under tension or that transmits vibration.

Go to your bass repairman and beg. If you're not a total doorknob, he'll help you out.

Jake
  #20  
Old 08-23-2006, 06:58 PM
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^^^ Take his word for it, I don't know what I'm talking about!
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