No more order from Jacques Gagnon!

[klystephen]

I ordered some bow cases from Jacques Gagnon 2 years ago. Until now, I still can't get anything from him. He talked with me once on phone a yr before, he mentioned he had really big trouble and he would try to send my order. But afterward.....nothing! Then I tried many times to email him, he replied me once and promised to send my order at end of August this year. Now, I am still waiting for my order and I have been trying hard to email him for THOUSAND times! But he never replied. I would suggest you all not to order things from him anymore or you want to throw your money into the sea.

[Paul Warburton]

Sorry about your loss man.

[klystephen]

Yes! I also found his website down......maybe he is going to close his shop because he has cheated enough. I really wonder how such dishonest guy to be a musician and run a shop, it's really shame! I have tried to be patient to him but he really makes me getting burned. I strongly suggest all the bass fellows and instrument shops owners not to order things from him anymore. Although he might face some troubles in Philippines, it's not the reason to hold my order over 2 years and without any reply!

[jimmyduded]

he is running a scam overseas correct? cant you file something with the feds?

[Paul Warburton]

As you can see...I deleted most my original post above.
I felt that I might be adding grist to a mill of gossip.

[klystephen]

Originally Posted by Paul Warburton

As you can see...I deleted most my original post above.
I felt that I might be adding grist to a mill of gossip.

I understand this. But he really disappeared including his website! Seems hopeless to me orders.

[Damon Rondeau]

...I don't know what the heck I'm doing responding to this, but having spent the better part of a decade hanging around this board and the old 2xbasslist, all I wanna say is that there was a time when Jacques Gagnon's name was not associated with the sort of non-service and non-performance we've been hearing about the last couple of years. I know nothing of Jacques other than what I've learned in those internet sources, but my intuition tells me more "hard times, hard places" than "scam". People screw up for all kinds of reasons; being criminally-minded is only one of them...

[klystephen]

Originally Posted by Damon Rondeau

...I don't know what the heck I'm doing responding to this, but having spent the better part of a decade hanging around this board and the old 2xbasslist, all I wanna say is that there was a time when Jacques Gagnon's name was not associated with the sort of non-service and non-performance we've been hearing about the last couple of years. I know nothing of Jacques other than what I've learned in those internet sources, but my intuition tells me more "hard times, hard places" than "scam". People screw up for all kinds of reasons; being criminally-minded is only one of them...

I think there is nothing I can do now. I just know his website down but his email still work. I don't know what's happened to him. Although I understand "hard times, hard places", this is not a reason to hold my order for 2.5 yrs.

[jgbass]

Sorry for your loss. But, yes, there could be other reasons than criminal reasons. Maybe something happened to him medically that affected his ability to function. Maybe someon in his family died or he injured himself. Is he older? Even if he is not, maybe he had a stroke, a heart attack, some kind of dementia or something that affected his brain functioning. Could be anything, especially if he was on track previously. You will probably never know. After a thousand emails, I think I would give up the ship.

[Paul Warburton]

Originally Posted by jgbass

Sorry for your loss. But, yes, there could be other reasons than criminal reasons. Maybe something happened to him medically that affected his ability to function. Maybe someon in his family died or he injured himself. Is he older? Even if he is not, maybe he had a stroke, a heart attack, some kind of dementia or something that affected his brain functioning. Could be anything, especially if he was on track previously. You will probably never know. After a thousand emails, I think I would give up the ship.

Yeah man....I agree with Janette.
I don't remember,or may not have even known, how many $$ you're out. We have all lost bucks on stuff in our lives and have, eventually, had to eat it.
Just try not to be too bitter, and more than anything try not to dwell on it.

[Mike Arnopol]

About 8 months ago he told me he would sell one of his basses for $5000. Made me think--- Hmmmmmmmm? I've known of his reputation for quite a while. I actually like the guy---quite a character--- but I'd never do business wit him.

[klystephen]

Originally Posted by jgbass

Sorry for your loss. But, yes, there could be other reasons than criminal reasons. Maybe something happened to him medically that affected his ability to function. Maybe someon in his family died or he injured himself. Is he older? Even if he is not, maybe he had a stroke, a heart attack, some kind of dementia or something that affected his brain functioning. Could be anything, especially if he was on track previously. You will probably never know. After a thousand emails, I think I would give up the ship.

Well.......only word to say "GIVE UP".

[klystephen]

Originally Posted by Paul Warburton

Yeah man....I agree with Janette.
I don't remember,or may not have even known, how many $$ you're out. We have all lost bucks on stuff in our lives and have, eventually, had to eat it.
Just try not to be too bitter, and more than anything try not to dwell on it.

You are right! I am now trying to accept my lost. But of course, still looking for "miracle" happens.

[wingnut]

If you used a credit card and the card was charged, that constitutes fraud. I would contact your credit card company and fill them in. I don't care what happens to somebody, unless they're dead, there's no reason to not respond. If he truely is having troubles he should either refund the money asap or send the product period. At the very least, he owes you an apology and an explaination.

[klystephen]

Originally Posted by wingnut

If you used a credit card and the card was charged, that constitutes fraud. I would contact your credit card company and fill them in. I don't care what happens to somebody, unless they're dead, there's no reason to not respond. If he truely is having troubles he should either refund the money asap or send the product period. At the very least, he owes you an apology and an explaination.

Well.........I used the wire payment as he suggested and it's now already over 2.5yrs, no one will care. Thank you very much for your concern. As Janette and Paul Warburton said, I should try to accept the lost and not to not to dwell on it anymore. Anyway, thank you very much.

[bonaventura]

Originally Posted by klystephen

Well.........I used the wire payment as he suggested and it's now already over 2.5yrs, no one will care. Thank you very much for your concern. As Janette and Paul Warburton said, I should try to accept the lost and not to not to dwell on it anymore. Anyway, thank you very much.

I was wondering what had happened here. I understand your anger now.

But you started this thread in late December. Why is that only yesterday did you mention that you actually paid the guy two years ago for something he never delivered? You didn't say that anywhere.

So... he kept your money and never shipped the goods. Is that right? This was done by interstate money wire? Sorry, I am not the police but that's gotta be a criminal offense (even if he isn't a "criminal" kind of guy). It's agin' the law.

The only question I will ask is: Do you have proof that you wired him the money? Some kind of paper receipt showing that you wired it to him? If you cannot prove it, then I join Janette and Paul.

[wingnut]

Originally Posted by bonaventura

I was wondering what had happened here. I understand your anger now.

But you started this thread in late December. Why is that only yesterday did you mention that you actually paid the guy two years ago for something he never delivered? You didn't say that anywhere.

So... he kept your money and never shipped the goods. Is that right? This was done by interstate money wire? Sorry, I am not the police but that's gotta be a criminal offense (even if he isn't a "criminal" kind of guy). It's agin' the law.

The only question I will ask is: Do you have proof that you wired him the money? Some kind of paper receipt showing that you wired it to him? If you cannot prove it, then I join Janette and Paul.

+1 If you have the receipt for the E-wire, then you have a case. I went through this crap a while back. Don't give up until you've exhausted all other avenues. You probably aren't the only one he's done this to. Stick to your guns, what he did IS illegal and since you can't get a response, he likely knowingly did it...

[klystephen]

Originally Posted by bonaventura

I was wondering what had happened here. I understand your anger now.

But you started this thread in late December. Why is that only yesterday did you mention that you actually paid the guy two years ago for something he never delivered? You didn't say that anywhere.

So... he kept your money and never shipped the goods. Is that right? This was done by interstate money wire? Sorry, I am not the police but that's gotta be a criminal offense (even if he isn't a "criminal" kind of guy). It's agin' the law.

The only question I will ask is: Do you have proof that you wired him the money? Some kind of paper receipt showing that you wired it to him? If you cannot prove it, then I join Janette and Paul.

Well, I think I just didn't mention I paid him but actually I did. Also, I think Paul understood I did too. But what can I do? We are in different countries. If I take any legal action, it may cost alot. Also, I don't think I can prove the payment now. It has been 2.5yrs and the receipt probably lost and the bank may not have the record.

[dchan]

Originally Posted by bonaventura

I was wondering what had happened here. I understand your anger now.

But you started this thread in late December. Why is that only yesterday did you mention that you actually paid the guy two years ago for something he never delivered? You didn't say that anywhere.

I actually thought that was understood from the first post onward, and that it never needed to be stated explicitly.

We're not talking about a bass being made to order or a car here - those can be paid in installments, or with a deposit first and the full payment after delivery. We're talking about something small like a couple of bow cases. I know that if I'm ordering strings from Quinn Violins, I'm paying the full price when I order them, not after they ship it to me.

[klystephen]

Originally Posted by dchan

I actually thought that was understood from the first post onward, and that it never needed to be stated explicitly.

We're not talking about a bass being made to order or a car here - those can be paid in installments, or with a deposit first and the full payment after delivery. We're talking about something small like a couple of bow cases. I know that if I'm ordering strings from Quinn Violins, I'm paying the full price when I order them, not after they ship it to me.

Actually, I really thank you all of your concerns. I think I can do nothing to this now because it is really a big amount of money and also really long time. Also, he has disappeared in the internet, there is no way to find him unless he contacts me. I am just letting all of you know he did this to me and caution you to be careful if you want to make buesiness with him. Maybe he didn't do it on his big customers.