Bayou Audio Cables anyone?

[ajunea3]

I ordered a cable from Butch at Bayou Audio cables over a month ago. I still haven't got it in the mail. And Butch won't respond to my emails. If you've ever ordered anything from him, what was you experience like? Did you get you cable quickly? Did he communicate well?

[Franz Jr.]

I ordered a TSR cable from him. Three months later no cable, and no refund. He was very spotty on communication, but eventually I did get my money back. He was having some hard times with the economy and had to take a second job. I understand his situation just wish he would have communicated better. Butch is s good guy and makes great cables.

[Johnius]

I was just about to order a cable from him based on the reviews in another thread. If he's having trouble delivering, maybe I'll wait until it clears up. I will say, though, that when I sent him an email asking his advice on connectors, he replied in a day.

[kenstee]

Use: http://acapella.harmony-central.com/....php?t=2321196 for great cables at great prices with good service.

This guy Butch is bad news. Had same issue. Finally, had to take it up with PayPal to get money back. Really don't care what his story is. As per Vito Corleone...Nothing personal...this is just business.

[ajunea3]

Thanks guys. I wish I had known these things before I ordered a cable. When I searched his name, all I could find was glowing reviews about his products. Not a word about his communication habits or poor recent customer service.

[etoncrow]

Ordered three P-Bass wired controls two years ago; had some issues with promised delivery times and lack of cmmunication but I eventually received the order. There are threads on TB about Bayou Cable customer concerns

[Jazzdogg]

I've purchased several items from Butch over the years, but there was a thread here on TB several months ago that said he was no longer in business.

[ajunea3]

Well it seems to me that if he is no longer in business, he shouldn't still have a website that allows you to enter your card number and place orders.

[alembicguy]

Look into Lava Cables excellent service and lifetime warranty! Bayou Cables is what caused me to search out Lava.

[i_got_a_mohawk]

I bought some speaker cables from him a few years back, no issue at all and great cables. Sad to see the business drop

[BurningSkies]

This is sad, because Butch is a really nice guy who DID have a great little cable business. I did orders with him several times, the first time, my cables came in a week. The second time it took about 3 weeks. Then the bad reports started to come in.

For real, I've just taken to ordering from Redco and assembling them myself. Haven't had one fail, and I can source the cable and components of my choice. It's cheaper too.

[Eric Perry]

Originally Posted by kenstee

This guy Butch is bad news...

That's extreme and uncalled for, IMO. I've ordered from Butch and had great experiences. I know he got a little (or a lot) slow on the draw over the last few years, but people don't just turn into "bad news". Butch is a great guy that had his share of struggles.

Originally Posted by BurningSkies

This is sad, because Butch is a really nice guy who DID have a great little cable business...

Agreed. Based on all the reports, I couldn't risk ordering from him again, and it's unfortunate because he is a great guy.

[failuresXbass]

I ordered in the past, great cables and communication. Sorry to hear he has fallen on hard times.

[Nighthawk551]

I ordered cables from him a couple years ago, and they have served me well. It's sad to hear his business is not around anymore.

[tat2jim]

IIRC, he was doing this part-time out of his home. When the economy started slowing, he found a full-time job that ended his cable business. Butch is a great guy. He would send candy with your order. Should definitely not be taking orders if he can't deliver at this time.

[ajunea3]

When I placed the order online, I received an email back stating that turnaround was about 2 weeks, and he had approx. 30 other orders to get to first. I'm not sure if this was a standard automated reply or one that he typed up in response to my order.

I live in Baton Rouge, so I may have to just stop by his place and find out myself

[redstrand]

Shame to hear about the downturn, but that's a reality in this world. I learned to build my own using Canare cable from a place here in town. Dead silent and easy to put together (and super inexpensive).

Butch is a good guy and had no problems with him. Sometimes we need to think of others and their needs as well.

[T. Alan Smith]

Sad. I had been looking forward to ordering cables from him and finally did this spring. Sadly, I didn't get them 'til the summer and communication was a bit sketchy. I was planning on giving Butch a 2nd chance. Everyone deserves 'em, right? But this thread is making me think twice. Hope he straightens everything out quick.

[Pilgrim]

Originally Posted by ajunea3

When I placed the order online, I received an email back stating that turnaround was about 2 weeks, and he had approx. 30 other orders to get to first. I'm not sure if this was a standard automated reply or one that he typed up in response to my order.

I live in Baton Rouge, so I may have to just stop by his place and find out myself

As you say, this is "just business". I have sympathy for a guy who's trying to make it, but that doesn't justify waiting forever with no communication.

I'd probably send Butch an email canceling my order, and then cancel with the credit card company based on non-delivery. At some point, if you want to be in business you MUST deliver the goods...and not a year after the order. If he said two weeks, then I could understand four...no more.

[Stumbo]

Here's another thread from last year about Bayou cables being out of business: Bayou cables