I recently bought an Epiphone Thunderbird Pro bass from Jersey Guitars
Being in Australia, it was obviously a sight-unseen international transaction, made through fleaBay.
The bass was tested by both Jersey Guitars and Epiphone prior to shipping.
It must have received a knock in transit. Basically it had issues when it arrived.
Glen from Jersey Guitars has gone out of his way to contact the distributor and source new parts for me.
The amount of work this guy has put in on my behalf is amazing! We must have sent 20 emails between us.
Glen has always been totally supportive.
If you're looking for a good reliable source for guitars or basses, then look no further than Jersey Guitars
I'll definitely be shopping with them again.