ebay woes

[ameshokostreet]

hi guys i need some advice on how to get my money back when a transaction is cancelled on ebay.

heres the story:

I won a bid for a bass and already paid the guy through paypal. Then he comes and tells me that he made a mistake in selling the bass and somebody hacked his account and wants to call the deal off.

I said ok but he has to refund and so he tells me he will do it through paypal. That was some months ago and recently i recieved a message from ebay that requires me the cancel the transaction. I did it and that was a month ago and my money has yet to appear in the paypal account. What can i do in a situation like this?

[bongomania]

You need to be in constant contact with customer service representatives from both Ebay and Paypal. All the steps you describe are parts of the normal process for ending a transaction, but you have to read and understand what those steps are, and follow them according to Paypal's timetable. If you just wait for things to happen, nothing will happen.

[Stumbo]

File complaint with eBay and Paypal.