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  #1  
Old 07-18-2011, 12:45 PM
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Join Date: Mar 2011
Location: Hoth
Fretlord Fretlightz... avoid these guys!

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Well my guitarists and I came across these nifty little lights and decided to order a few. Granted they aren't the best option for their intended purpose of lighting a fretboard, but we thought they would look cool for our low light sets and we liked how they detach as a nifty little utility light for around the stage.

Order placed.

I look em up on their facebook page to show a little support, and the guy running the page who is apparently with the "company" is a total unprofessional douche bag. Almost every post on the website reads like this:

"Checkout the website! Or contact Tim May, he's in the fans list!!!!!!!! GETTHIS **** TODAY PEOPLE! you won't regret it I can promise you all that!"

ZOMG!

My payment was not processed for 2 weeks. Their customer service phone number is a recording. Their only customer service is an email that they never check or respond to. I posted on their facebook page hoping to find some answers as to what was going on with my order, and I got a bitchy response about how they are a 2 man operation and don't have time to run their business... I really think the guy is like 16 years old or something. Then they proceeded to delete my post because it portrayed them in an unfavorable light.

Well, TB, I want to tell everyone not to purchase from these douchebags.

I might care a little too much about this but as a small business owner myself, I could never imagine treating paying customers like that or acting like such a little kid.

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  #2  
Old 07-19-2011, 06:54 AM
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put a bird on it
 
Join Date: Dec 2000
Location: Minnesota
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i don't plan on purchasing from them because i don't want to pay 9.99 for an LED
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