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  #1  
Old 02-25-2011, 10:57 AM
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Join Date: Jan 2011
Location: Mountain South
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Guitar Parts Site

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Does anyone have experience dealing with these guys?

http://www.guitarpartssite.com/

I ordered an EMG preamp and some pots and knobs on 2-18 and saw an email confirmation of the order, then nothing. No shipping notice, nothing. I called yesterday and talked to Al, Allan or something like that. He seems nice enough but talked kinda crazy, like, 'these suppliers (EMG) never send us our stuff, we will have them ship direct, no we will ship, we got 200000 parts around here, we have it, we don't have it).

He was going to check further and call back, which he did about 9PM last night. Didn't have the parts, didn't know when or IF he would have the parts...would I like a refund, went into a long diatribe about how banks didn't actually pay when the said, they held the money, blah blah blah....OH you paid buy PAYPAL? I'll get you a refund in the morning.

So of course, no refund showing in Paypal.
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Mediocre Bassist club member #728....we drastically outnumber you....

Yes, I AM the Christian conservative your mother warned you about....didn't she?
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  #2  
Old 02-25-2011, 11:26 AM
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Join Date: Jan 2011
Location: Mountain South
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Update, Called back and got Al back on the phone, he refunded my paypal while on the line, Thanks (finally) Al!
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Mediocre Bassist club member #728....we drastically outnumber you....

Yes, I AM the Christian conservative your mother warned you about....didn't she?
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  #3  
Old 02-27-2011, 10:29 AM
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I placed an order with them 2 weeks ago and nothing ever happened. I just filed a claim with PayPal for a refund...
I'm do not recommend www.guitarpartssite.com.
  #4  
Old 12-09-2011, 01:12 PM
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Placed an order beginning of October, paid with Paypal immediately. Got the confirmation email. Then nothing.

Over the last 10 days I've sent half a dozen emails and called twice (leaving message on answerphone).

What next?
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