HELP!! advice needed amazon.com/MF screwed me

varunkapahi · #1 06-07-2008, 08:31 AM

i live in India and gear is very expensive here. a friend XYZ was returning back to my town from California so i asked my cousin ABC living in US to buy a mxr bass DI+ and ship to my friend XYZ.
(i recommended my cousin to choose MF from the list when placing the order @ amazon)
the order was placed on 21st MAY and was to be shipped on 22nd/23rd may and was to reach the destination in 5-8 business days.

his flight to New Delhi, India is on 13th june and yesterday XYZ told me he hasn't got the pedal yet. i asked my cousin ABC to mail amazon.com guys to find out whatsup with the order? and they f****n' reply back saying the order would reach its destination by25th june

since i asked my cousin to buy/order it and stuff i do not have any tracking or order no.s and cant communicate with amazon.com or Musiciansfriend.com chaps. this (to me) means either the pedal would be lost or would reach my after some two years

. how can they do this?? 5-8 business days means a more than a MONTH???

is it possible to cancel the order or change the shipping address to somewhere else with in USA ?? what should i do otherwise?
can you tell me who is to blaim here amazon or MF?
cant i sue them or something??

am sorry for the rant but i am very distressed because i really really needed a preamp and a DI box, all replies are welcome

fenderhutz · #2 06-07-2008, 08:34 AM

Sue them for less than 150 bucks. Nope.

Cancel the order and buy it somewhere else with expedited shipping.

varunkapahi · #3 06-07-2008, 08:48 AM

they say the pedal is in transit and would reach by 25th june. CAN the order be canceled really now?

varunkapahi · #4 06-07-2008, 11:05 AM

tplyons · #5 06-07-2008, 11:25 AM

Did they not ship when they said they would? Or is the shipping taking longer than expected?

varunkapahi · #6 06-07-2008, 11:33 AM

way longer than expected

tplyons · #7 06-07-2008, 11:45 AM

So you're saying it has nothing to do with MF, but rather the shipping company?

When did it ship?

varunkapahi · #8 06-07-2008, 11:09 PM

they say it shipped on 22nd or 23rd may

rustynuts · #9 06-08-2008, 07:49 AM

First question: Why go through Amazon to buy from MF? Why not just go straight to MF? I've always gotten my orders in no more than three days from purchase when buying directly from them.

Second, what did you order? Was it on back order? Nothing takes a month to get anywhere in the US under normal circumstances, and MF ships via Priority Mail, UPS and FedEx so delivery within a week is almost guaranteed.

varunkapahi · #10 06-08-2008, 09:31 AM

Quote:

Originally Posted by rustynuts

First question: Why go through Amazon to buy from MF? Why not just go straight to MF? I've always gotten my orders in no more than three days from purchase when buying directly from them.

Second, what did you order? Was it on back order? Nothing takes a month to get anywhere in the US under normal circumstances, and MF ships via Priority Mail, UPS and FedEx so delivery within a week is almost guaranteed.

first: my cousin living in US ordered the pedal for me as i do not have an american credit card or paypal account. he only wanted to buy it from amazon.com coz he has got an account there didnt want to open a new account at MF

second; i ordered an MXR m-80 di+. when it was ordered it was not on back order. i have asked friends to buy pedals for me earlier too then we used zzsounds.com because my friend had an account there and the product was not available else where and is reached within 8 days or placing the order.