I have a mess of a paypal claim.

[A-Step-Towards]

I bought a bass 2 days ago on ebay, the seller was super nice etc. He sent tracking info and all this stuff. Then he emails me today saying

"Hi, I am sorry but I am going to have to cancel this shipment. Paypal has
put my account on hold pending review.I am not sure how long the review
will take but I am going to refund your money through Paypal. Sorry for any
inconvenience.
Thanks, MIke"

So I respond by saying I paid for that bass , its mine send it or send my exact amount of cash back, you think he would put the money in my account, but no.I fired of a mad message , i have a right i just spent 445$ on a bass that I am not getting and I now have 445$ less in my bank. I also file a paypal claim, however they wont do anything yet because "the bass is still in transit" even tho its not being shipped anymore.


He sends me this back
"I do not have your money. Paypal does not give me the money for 21 days. My
account is on hold, you filed a claim. Paypal has your money.I did not
receive your money"



At this point I said , well i sent the money they took it so send me MY bass.



Any advice to go from here? because the only thing i can think of is calling the seller and freaking out on him because i am more then pissed.

[behndy]

i know it sucks, and it sounds like a crappy situation for both of you, but i think he's right. the whole "account is on hold" sounds a little shady to me, but from what i remember from friends b****in about Paypal and Ebay the seller doesn't get your money until you leave a positive feedback or a certain amount of time.

did you contact Ebay? actually... reading through it i can't tell if you bought it on Ebay or through a private seller that was using Paypal. if Paypal won't refund your money right now i would contact your bank/credit card issuer. if you tell them it is a false charge they should give you a credit until it's sorted out.

good luck!

sorry!

-0behn desu0-

[fleabee]

Have you contacted paypal via the phone? It is not unlikely that he is telling the truth about having his account frozen by paypal. That company is as corrupt as it gets.

[A-Step-Towards]

Thanks for the Info guys. It was bought on ebay, the only reason why Is this guy seemed legit (stupid me) for trusting society. He gave me his phone number and a tracking number which shows that it was never picked up.

I will contact paypal VIA phone, i just do not trust this guy of how i cant get

[fleabee]

If you google paypal freezing accounts,withholding money etc you will find millions of posting about it. Whether this guy in particular is legit naturally I don't know. Since you are the buyer I would be willing to bet my bank account that you will get a full refund{might take time though}. Save any emails from the seller, that is important.

[Thunder Pulse]

Originally Posted by A-Step-Towards

Any advice to go from here? because the only thing i can think of is calling the seller and freaking out on him because i am more then pissed.

Yeah, I'm sure that's the correct approach.

[A-Step-Towards]

Originally Posted by Thunder Pulse

Yeah, I'm sure that's the correct approach.

sorry i dont sit back and take it when someone screws me

[MK1]

I have had PayPal freeze my account before. They held my money for 21 days because, even though I asked, the buyer wouldn't leave any feedback. There are a couple of reasons PayPal freezes funds. The first reason is if someone has too much negative feedback, the second is if there is a spike in selling activity, and the third reason (the one I encountered) is if you are selling electronics or something similar. I guess a lot of people send broken electronic devices and this is a way for PayPal to make sure they can refund money if there is a claim filed.
I'm not quite sure why he would cancel the shipment. The money would be posted to his account he just wouldn't have access to it until you leave feedback or after 21 days, and the sooner you get your bass the sooner you can post feedback and he would be able to withdraw his money.

[A-Step-Towards]

Originally Posted by fleabee

If you google paypal freezing accounts,withholding money etc you will find millions of posting about it. Whether this guy in particular is legit naturally I don't know. Since you are the buyer I would be willing to bet my bank account that you will get a full refund{might take time though}. Save any emails from the seller, that is important.

I called paypal, they have my money I just have to get him to say he is not shipping it and they will refund my money.

[A-Step-Towards]

and at this point i dont even want the bass that guy ruined that desire,so it looks like i will have my money back.

[Thunder Pulse]

I see you're 20 years old, so nothing you've said surprises me. How do you know he screwed you? His account could be frozen for a number of reasons. You're making emotional judgments and statements.

And seriously, you don't want the bass just because of this? You couldn't have wanted it that much to begin with then. What if you special ordered a bass from a music store and they told you it'd be in on a particular date and then you went to pick it up and it got delayed 2 weeks? Would you not want it anymore because of that?

[behndy]

glad you're gonna get your money back.

but like MK1 said, it might not be this guy's fault.

i've had a few good ebay experiences, but never a bad craigslist one (when i'm buying... if you're selling just be prepared for stupid questions, scam emails and lowballers). you should check through TB's for sale (awesome people with knowledge about what they're selling) and your local CL. if you can meet the guy and sidestep rip-off corrupt services like PayPal that's going to be much better for you and whoever you purchase from.

again, luck.

-0behn desu0-

[A-Step-Towards]

I dont see how because i am 20 that has any relevance ,thats offensive and called agism same as if you would have said "oh i am not surprised your black or a women" so dont even go there.


The guy did not tell me he was not shipping it out he just didnt. There is a reason to think your getting screwed. He bought 2 things on ebay the day after he got my payment , both of which were jewelry. Making me think eithier he is trying to get rid of my money or maybe he is trying to buy fake stuff and sell it as legit because from what i know he seems like a crook.I doubt he would continue buying if his account was frozen.

I dont want the bass because I am guessing the guy was not satisfied with the amount he got. If it was a musicstore i would not feel as "helpless" in this situation.

Originally Posted by Thunder Pulse

I see you're 20 years old, so nothing you've said surprises me. How do you know he screwed you? His account could be frozen for a number of reasons. You're making emotional judgments and statements.

And seriously, you don't want the bass just because of this? You couldn't have wanted it that much to begin with then. What if you special ordered a bass from a music store and they told you it'd be in on a particular date and then you went to pick it up and it got delayed 2 weeks? Would you not want it anymore because of that?

[Mulebagger]

I had a similar deal with paypal this year... I was helping a friend sell a bass because he needed money quickly for some emergency family needs. He priced it at a very low price and in the auction we stated that immediate payment was required. Well, the buyer did pay immediately, however, paypal decided to hold the money for 21 days. I called paypal and they said it was because they had so many claims recently. I said it was punishing sellers and that we already pay a fee for the service. We contacted the buyer and explained the situation. He ended up sending a bank transfer to my friend's account and as soon as it cleared, the bass was shipped.

Paypal offers pretty good protection for buyers, but the sellers get screwed and they also carry the financial burden of paypal fees. We were worried the guy would play the bass for a while, beat it up or whatever, and then try to return it. It was just crazy . Paypal insisted we ship the bass without even getting the shipping costs for 21 days.

I won't use them again to sell anything. To buy something, well sure, but not to sell.

best of luck. Too bad the seller wasn't a bit better with the communication. Sounds like he was too frustraited to see your side of it.

[gregwatts2008]

Paypal and Ebay do provide a service which allows buyers and sellers across the nation to do business. They do get, and deserve, a fee for the service. They also work diligently to protect both sides of the deal, but sometimes one side or the other is inconvenienced. Of the hundreds of transactions I have done with both Ebay and Paypal, I have had a couple deals that didn't work out, but I never got ripped off.

[A-Step-Towards]

Originally Posted by behndy

glad you're gonna get your money back.

but like MK1 said, it might not be this guy's fault.

i've had a few good ebay experiences, but never a bad craigslist one (when i'm buying... if you're selling just be prepared for stupid questions, scam emails and lowballers). you should check through TB's for sale (awesome people with knowledge about what they're selling) and your local CL. if you can meet the guy and sidestep rip-off corrupt services like PayPal that's going to be much better for you and whoever you purchase from.

again, luck.

-0behn desu0-

Thanks ,I am trying to believe the guy so i just let him know if he cancels the shipping with paypal or calls them and says to refund my money then I can get my money back and this will all be over with , i told him if he did that I would leave good feedback for being honest and doing whats right.


I have had some good buys on here, really good and a good sell I would have perfered to stick here or craigslist, but i really wanted this bass.

I wont ever deal with a seller with that low of feedback again.

[A-Step-Towards]

Originally Posted by Mulebagger

I had a similar deal with paypal this year... I was helping a friend sell a bass because he needed money quickly for some emergency family needs. He priced it at a very low price and in the auction we stated that immediate payment was required. Well, the buyer did pay immediately, however, paypal decided to hold the money for 21 days. I called paypal and they said it was because they had so many claims recently. I said it was punishing sellers and that we already pay a fee for the service. We contacted the buyer and explained the situation. He ended up sending a bank transfer to my friend's account and as soon as it cleared, the bass was shipped.

Paypal offers pretty good protection for buyers, but the sellers get screwed and they also carry the financial burden of paypal fees. We were worried the guy would play the bass for a while, beat it up or whatever, and then try to return it. It was just crazy . Paypal insisted we ship the bass without even getting the shipping costs for 21 days.

I won't use them again to sell anything. To buy something, well sure, but not to sell.

best of luck. Too bad the seller wasn't a bit better with the communication. Sounds like he was too frustraited to see your side of it.

After hearing stuff like this around here I am way to afraid to sell on eBay. I would never sell anything on ebay.

[FilterFunk]

I sell on eBay, and PayPal has never held my money. But here's the catch: Apparently sometime last last year, PayPal came up with some new rules. If you haven't sold a certain number of items recently, they hold your money until your can prove that you shipped the item, or until you receive positive feedback from the buyer, or both. I know from experience that some buyers don't ever give feedback, even after I know the item was shipped (I always get delivery confirmation when I ship), and even after I request feedback after about 2 weeks. While trying to protect buyers, eBay and PayPal are throwing sellers, especially new and infrequent sellers, under the bus. There's a good chance that the seller was telling the truth.

[BluesWalker]

Originally Posted by behndy

what i remember from friends b****in about Paypal and Ebay the seller doesn't get your money until you leave a positive feedback or a certain amount of time.
-0behn desu0-

That doesn't seem right to me. I have always had immediate access to paypal payments, once paypal says the payment has cleared. Access to funds has nothing to do with when an item is shipped or received unless there is some type of paypal COD that I am not aware of.

[WarriorJoe7]

Neither have I but we are probably nboth established. there are many more rules with new accounts and recently inactive accounts

Originally Posted by BluesWalker

That doesn't seem right to me. I have always had immediate access to paypal payments, once paypal says the payment has cleared. Access to funds has nothing to do with when an item is shipped or received unless there is some type of paypal COD that I am not aware of.