| Just found this in the FAQ section of their website:
Q. IS THERE SOMETHING I CAN DO TO INCREASE THE WEIGHT CARRYING CAPACITY OF MY STAND?
A. The stand’s shaft friction device is designed to support about 9 lbs. If your stand does not support that much weight, how old is the stand? You need to know that we have a five-year warranty. If your stand is five years or newer, we will replace your shaft – no questions asked.
If your stand is older, rather than purchasing a new shaft (which is certainly an option), or if you want to support more than the design weight, we also have a "Shaft-Lock" product that could solve your problem. It allows you to adjust the height, and in the locked position, it will support far above the weight that the shaft itself is designed to do. It may be something you want to consider. You can view this product on our website in the New Product page.
Hmmm, earlier in the FAQ it said their stand warranties are ten years. Gotta dig out the receipt from mine. . .
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