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12-28-2007, 03:28 PM
| | Banned | | Join Date: Apr 2007 Location: Ontario, Canada | | | MF.com screwed me.
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Well, I just got boned by musiciansfriend. I bought a rack case and some other rack mounted goodies, and payed the preposterous shipping of 81$. this was about 3 days ago. According to their website, my purchase has been shipped, But i hadn't gotten a tracking number, So I call up MF and ask for one. The sales rep gives me a 9 digit number and says it was shipped via fedex. Now, I know for a fact that fedex numbers are 12 to 24 digits, So I say thats wrong. He then argues with me and says it's right. I call up fedex and give them this number. They say it is not a valid tracking number. So I call UPS (the other shipping company they use) and give it to them, it is also wrong.
So, another call to MF and they still argue with me and claim that it was shipped already. Now I am pissed and wonder where the hell my package is!?
Anybody else have this happen to them? Should I have veered away from MF all together? |
12-28-2007, 03:30 PM
| | Registered User | | Join Date: Jun 2006 Location: Chicago, Illinois | | | Throw it into google, just the raw number. If it is a tracking number, google will know it. |
12-28-2007, 03:36 PM
| | Banned | | Join Date: Apr 2007 Location: Ontario, Canada | | Nothing about a tracking number 
Last edited by flakeh : 12-28-2007 at 03:42 PM.
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12-28-2007, 03:47 PM
| | Registered User | | Join Date: Jul 2006 Location: Modesto, CA | | | Did you pay the $10 "Don't bone me" fee?
__________________
Gallien-Krueger Club #695
myspace.com/johnadybassist
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12-28-2007, 03:48 PM
| | Banned | | Join Date: Apr 2007 Location: Ontario, Canada | | Quote:
Originally Posted by jady  Did you pay the $10 "Don't bone me" fee? | I assumed it was including in the insane shipping fee. |
12-28-2007, 03:49 PM
| | Registered User | | Join Date: Dec 2005 Location: NW IL | | | I've bought a lot of stuff from MF and never had anything but great service. |
12-28-2007, 03:50 PM
|  | OVNIFX
EXAR pedals rep for North & Central America | | Join Date: Oct 2005 Location: PDX, OR | | | You're in Canada. Weather has been sucky, slowing shipments everywhere but especially in the North, plus shipments to Canada are further slowed by their process through Customs. I've had small parcels take as long as three weeks to get from Oregon to Canada by regular UPS Ground, and as long as two weeks by USPS Priority Mail. Almost all of that delay is at Customs.
Also FWIW for some reason shipping to Canada actually is just as expensive as shipping to Europe IME. |
12-28-2007, 03:53 PM
| | Banned | | Join Date: Apr 2007 Location: Ontario, Canada | | Quote:
Originally Posted by bongomania You're in Canada. Weather has been sucky, slowing shipments everywhere but especially in the North, plus shipments to Canada are further slowed by their process through Customs. I've had small parcels take as long as three weeks to get from Oregon to Canada by regular UPS Ground, and as long as two weeks by USPS Priority Mail. Almost all of that delay is at Customs.
Also FWIW for some reason shipping to Canada actually is just as expensive as shipping to Europe IME. | Oh no, thats not what I'm annoyed about, what annoys me is I was given a wrong tracking number, I called back and was practically called a liar. that's what annoys me.
IIRC, I ordered something or another from some website, the shipping was about 5$ cheaper to the UK. |
12-28-2007, 04:12 PM
|  | Registered User | | Join Date: Jan 2007 Location: Pittsburgh | | | i got boned with musicians friend when i ordered my peavey cirrus bass. they would not hold to the warrenty or the return policy. |
12-29-2007, 12:56 AM
| | Registered User | | Join Date: May 2004 Location: Bay Area, California, USA | | | Never had a problem with MF, but I do like Sweetwater better. At least their customer support would be nothing but helpful to you.
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Lefty Union Member #65
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12-29-2007, 01:00 AM
|  | Registered User | | Join Date: Aug 2005 Location: College Station, Texas | | Quote:
Originally Posted by lawsonman I've bought a lot of stuff from MF and never had anything but great service. | Same with me. I just got my package that was ground shipped. Arrived in two days. |
12-29-2007, 01:00 AM
| | Registered User | | Join Date: Aug 2007 Location: Big Island | | Quote:
Originally Posted by flakeh Well, I just got boned by musiciansfriend. I bought a rack case and some other rack mounted goodies, and payed the preposterous shipping of 81$. this was about 3 days ago. According to their website, my purchase has been shipped, But i hadn't gotten a tracking number, So I call up MF and ask for one. The sales rep gives me a 9 digit number and says it was shipped via fedex. Now, I know for a fact that fedex numbers are 12 to 24 digits, So I say thats wrong. He then argues with me and says it's right. I call up fedex and give them this number. They say it is not a valid tracking number. So I call UPS (the other shipping company they use) and give it to them, it is also wrong.
So, another call to MF and they still argue with me and claim that it was shipped already. Now I am pissed and wonder where the hell my package is!?
Anybody else have this happen to them? Should I have veered away from MF all together? | The nine digit tracking number might be your Purchase Order number and can be tracked via their website. Zzounds.com gives a similar P.O. number that you use to access the shipping info on your purchase. The actual tracking number is listed under your MF account. Its worth giving that a try.
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"Rockin' in Puna Hawaii"
-Proud Member of the IOC -
-MIM Fender Club- #9
-Effects Addict Member-(No number yet!)
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12-29-2007, 01:01 AM
| | Registered User | | Join Date: Aug 2005 Location: College Station, Texas | | | Islander, I've been wondering...
How is shipping to Hawaii? I bet that's a LOT of fun. |
12-29-2007, 01:06 AM
| | Registered User | | Join Date: Aug 2007 Location: Big Island | | Quote:
Originally Posted by Valerus Islander, I've been wondering...
How is shipping to Hawaii? I bet that's a LOT of fun. | Zzounds.com and AMS are very reasonable (flat fee shipping rates apply to Hawaii). MF and Music123 are expensive. MF refuses to ship oversized items to Hawaii. Needless to say, I don't buy much from them. Hell, they charge $18 to ship an $12 set of strings! 
To the OP, here's a link to the Customer Accounts page for Musiciansfriend https://secure.musiciansfriend.com/srs7/my/
Its the Christmas holidays so shipping is slow as molasses anyways.
__________________
"Rockin' in Puna Hawaii"
-Proud Member of the IOC -
-MIM Fender Club- #9
-Effects Addict Member-(No number yet!)
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12-29-2007, 01:33 AM
| | Registered User | | Join Date: Aug 2005 Location: College Station, Texas | | Quote:
Originally Posted by Hawaii Islander Zzounds.com and AMS are very reasonable (flat fee shipping rates apply to Hawaii). | That's good that they don't screw you since you're so far away. |
12-29-2007, 01:45 AM
| | Registered User | | Join Date: Aug 2007 Location: Big Island | | Quote:
Originally Posted by Valerus That's good that they don't screw you since you're so far away. | I bought my Fender 4x10 Pro SL cab from MF (before they went crazy with their shipping). They tried to ship it via ground!  The shipping company brought it back to the MF warehouse. I can imagine the driver from the shipping company telling MF that their trucks don't float! 
__________________
"Rockin' in Puna Hawaii"
-Proud Member of the IOC -
-MIM Fender Club- #9
-Effects Addict Member-(No number yet!)
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12-29-2007, 01:58 AM
| | Registered User | | Join Date: Aug 2006 Location: Sydney, Australia | | Quote:
Originally Posted by Hawaii Islander ...They tried to ship it via ground! | LOL!
__________________
-Josh
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12-29-2007, 02:03 AM
| | Registered User | | Join Date: Aug 2005 Location: College Station, Texas | | Quote:
Originally Posted by Hawaii Islander They tried to ship it via ground! | Are you freaking serious? |
12-29-2007, 10:53 AM
| | Banned | | Join Date: Apr 2007 Location: Ontario, Canada | | Quote:
Originally Posted by Hawaii Islander The nine digit tracking number might be your Purchase Order number and can be tracked via their website. Zzounds.com gives a similar P.O. number that you use to access the shipping info on your purchase. The actual tracking number is listed under your MF account. Its worth giving that a try. | Another call today got me a bit further, But still no avail.
I was told they ship to Canada using some company called 'roadway express'. Did some research on this company and boy do i feel safe ( )
Again, I was given another wrong tracking number.
The web PO number is about 23 digits long, and is invalid to every tracking company I called. On my account there is no tracking number, So.....
Last edited by flakeh : 12-29-2007 at 10:56 AM.
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12-29-2007, 11:10 AM
| | Beware the Jabberwock, my son! | | Join Date: Nov 2007 Location: Charlotte,NC | | | Call roadway express and tell them your name and ask if they can look up your package that way, DHL will do this. | | Thread Tools | Search this Thread | | | | 
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