Need eBay Feedback Advice

ogrossman · #1 11-25-2009, 01:40 PM

I just purchased a Boulder Creek acoustic bass from "The Bass Place" through an eBay auction. I believe they refurbish factory seconds and then sell them at a very reasonable price.

Anyway my problem is that when I got the bass the bridge pegs for the "B" and "E" were in so tight I couldn't get them out

. It took the luthier a good 15 minutes to carefully pry them out. He refit them for me for $5 each.

So... do you think I should give any sort of negative feed back on the eBay transaction?

Steve · #2 11-25-2009, 01:44 PM

That could very well have been a climate change issue from the shipping. Expansion, contraction...all that stuff.

tycobb73 · #3 11-25-2009, 02:18 PM

did you tell TBP and what did they say? Give someone the opportunity to fix a mistake first.

dmusic148 · #4 11-25-2009, 02:21 PM

Quote:

Originally Posted by ogrossman

So... do you think I should give any sort of negative feed back on the eBay transaction?

Absolutely not. Why would you? Do you think TBP staff knew the pegs were stuck? C'mon.

ogrossman · #5 11-25-2009, 03:11 PM

Quote:

Originally Posted by dmusic148

Absolutely not. Why would you? Do you think TBP staff knew the pegs were stuck? C'mon.

The luthier said they weren't installed properly. He had to do a bit of filing to make them fit. Yes, I do think TBP knew because they worked on the action before sending me the bass.

But I do see your point. Now I'm thinking it's not a big enough deal to say anything. Considering what I paid for the bass, $10 and a trip to the guitar shop is no big deal (and I'm sure you can guess how much I hate going to the guitar shop

).

six-one-6-six · #6 11-25-2009, 03:22 PM

do a positive feedback , and write them telling them the problem you had with the peg.
as an ebay seller, when i get comebacks like this i go out of my way for the cotumers, i would refound you the money spent to fix it. but that's just me.

ogrossman · #7 11-25-2009, 03:37 PM

Thanks 6-1-6-6, that sounds like good advice.

Pilgrim · #8 11-25-2009, 08:51 PM

Quote:

Originally Posted by six-one-6-six

do a positive feedback , and write them telling them the problem you had with the peg.
as an ebay seller, when i get comebacks like this i go out of my way for the cotumers, i would refound you the money spent to fix it. but that's just me.

Great advice. Odds are that they had no idea.