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  #1  
Old 02-29-2008, 09:40 AM
NKUSigEp's Avatar
Remember 12/21/2012! ...it's my birthday!
 
Join Date: Jun 2006
Location: Cheviot, OH
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Shipping Payment Issues

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Alright...so the "reliable" DHL dropoff center (nothing to do with DHL) I've used to ship all my stuff from for the last year and a half just sent me a letter in the mail stating:

"As I discussed with you in our store, there are a few outstanding credit card transactions related to shipping that I have attached for your review.

We do not show these amounts as being credited to our account. Please check your records and let me know if you can validate that these amounts were debited from your account. Otherwise, I will need these amounts credited to ******* at your earliest convenience

Regards..."

Apparently they screwed something up on their end and are asking me to pay for it, which needless to say has left me slightly ticked off. The total shipping charges amount to $74.24 and two are from August and one is from May. And that means since I used a check card instead of a plain credit card, I have to go off of bank statements which I do electronically. And THAT means I have to order them and pay $9.99 for each month that I need. I am positive it came out as I watch my bank account on a daily basis and would have noticed something like that.

Anyone got any ideas here?
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  #2  
Old 02-29-2008, 10:00 AM
guy n. cognito's Avatar
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Yes, tell them to **** off.

Seriously, if they can't properly run their business, then you have no obligation to prove to them that they debited your account for historical charges.
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  #3  
Old 02-29-2008, 10:25 AM
NKUSigEp's Avatar
Remember 12/21/2012! ...it's my birthday!
 
Join Date: Jun 2006
Location: Cheviot, OH
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I'm not trying to rip anyone off but seriously...That's dumb.
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Adam
Official Aguilar Club Founder; Spector Club #84
  #4  
Old 03-01-2008, 10:46 AM
NKUSigEp's Avatar
Remember 12/21/2012! ...it's my birthday!
 
Join Date: Jun 2006
Location: Cheviot, OH
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Anyone else have anything to share?
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Adam
Official Aguilar Club Founder; Spector Club #84
  #5  
Old 03-01-2008, 03:45 PM
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ignore it and stop shipping through them
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