sigh, UPS

[A-Step-Towards]

Well i ordered a bass and it was coming today i was not going to be home between 12-1:30 for class , when i got home the bass was not there so i was happy i did not miss the UPS, he never leaves packages and leaves me a note if i am not home to go pick it up or be home tomorrow, well he left it this time according to the tracking number , meaning someone stole my bass off my porch between 12:40 and 1;30 this really sucks because that was going to be my only bass , so i have no money and no bass now.

Do i go after UPS? the ebay seller? or does the ebay seller go after UPS? all i know is this is going to take forever , i may not get money back or it may take forver and i wont have a bass this whole time , kinda wondering what my band will think of that,seeing as how we have practice tomorrow.

[PSPookie]

Talk to your neighbors first. Sometimes UPS will leave packages on their doorsteps by mistake. Plus, if the bass was stolen, they might have seen something.

[Joey3313]

Originally Posted by A-Step-Towards

the ebay seller?

Yeah, it's his fault.


Go after UPS yourself. Don't expect the seller to do anything. He did his part. If you go about this passively, you're gonna wind up with nothing. Make a stink and hopefully you'll get compensation.


There is also the chance that the tracking information is wrong and that they still have the package. Either way, it's worth contacting UPS and looking into (sooner, rather than later).

[grifff]

FEDEX

[fleabee]

Call Ups immediately. Make sure the driver himself didnt literally sign for your package and drop it off. In that case Ups is automatically responsible for the loss.

[A-Step-Towards]

I did talk to my neighbor he was outside when i rolled up he was like hey hows it going etc, i just went over and he was like i did not see anything we both get packages from UPS regularly.

I am going to call UPS and see whats up , i allready contacted the ebay seller and posted pics of it on my local craigs. Honestly i cant see someone stealing a 5 foot long box from my door step in broad day light where i live but anything could happen.

[A-Step-Towards]

Originally Posted by grifff

FEDEX

I know , i hate UPS due to other things i did not even think about it and the seller shipped it by the time i realized

[oggdawg]

UPS doesn't require a signature for residential deliveries unless either you or the seller specifically request it. It's the driver's discretion otherwise.

[oggdawg]

Fedex is no better, by the way. In fact, they're much worse, in my experience.

[fleabee]

I would hope the seller would send a bass signature required.....is this the case OP?

[A-Step-Towards]

Originally Posted by fleabee

I would hope the seller would send a bass signature required.....is this the case OP?

not sure i tried contacting the seller but recieved no info , he finally sent me a tracking number and that was it , its a rather big ebay company with almost 21,000 sales

[fleabee]

Once you get a hold of Ups they should be able to give you a heads up on some details and they would immediately contact the driver etc etc{at least that's what has happened in my crap experiences}

[robd]

Unless you signed a waiver UPS is responsible if it leaves a package without getting a signature

[A-Step-Towards]

Wow i called UPS and they lady was like we need to start an investigation but the seller needs to contact us to do that , she sounded stupid, i am calling again to hopefully get someone else.

[oggdawg]

It's the seller that has to initiate a claim. If UPS pays, they'll pay the seller, not you. The seller should refund your payment to them. You need to find out if the seller specified that a signature was required for delivery.

[A-Step-Towards]

Originally Posted by oggdawg

It's the seller that has to initiate a claim. If UPS pays, they'll pay the seller, not you. The seller should refund your payment to them. You need to find out if the seller specified that a signature was required for delivery.

Ok thanks the seller is pretty unresponsive i dont even know if its ran by one person or more but i guess if they dont do anything i paid through paypal and will just get a refund that way

[LEntless]

Wow...this really sucks. Hopefully it works out for you (getting your wanted bass).

What did you order, if you don't mind me asking..

[archer121]

Did you contact UPS? I've had an instance a while back where the tracking service said the item was delivered but they were actually holding the package for me to pick up. The only way I found out was by calling UPS and they told me they were holding it for me to pick up. Worth a shot anyway.

[bassplayer8953]

Originally Posted by oggdawg

Fedex is no better, by the way. In fact, they're much worse, in my experience.

FedEx left my last bass sitting on my porch, just like UPS does...only UPS never crushed a bass enroute, like FedEx did to the aforementioned, sitting on my porch.

According to the seller, FedEx paid the claim on the bass, and he sent another, identical bass, that he had. Supposed to be here tomorrow...I'm holding my breath.

But the fact that the bass got crushed in the 1st place tells me that FedEx is really no better than UPS in that regard. (The bass was well packed...the best I've seen, for a used bass, from another TB'er...still...smashola...)

[i_got_a_mohawk]

Must admit that I've never had a courier just leaving a package on the step over this side of the pond. Pretty crummy of them to do that