US Postal Restricts International Shipping Sizes (no shipping basses)!!! :-(

Quadzilla · #1 05-23-2007, 07:30 PM

Yet Another Reason To Hate US Postal. Man, in addition to them being slow as hell on shipping basses here in the U.S. now they have screwed up the foreign shipments as well. They have restricted all international boxes to 42" or under in length. So no more shipping basses unelss it's a bolt-on and you remove the neck :-((((( Man, the one thing they did well (international shipping) they have now screwed up too!!!

Spector_Ray · #2 05-23-2007, 07:55 PM

I am so with you and I hate it. I'm constantly having to try to answer questions about the new rates and size restrictions but they're really confusing. I'm not the genius making the rules!

Tony G · #3 05-23-2007, 07:55 PM

Wow, really? That isn't cool. There are going to be a lot less basses shipped internationally now.

ibnzneksrul · #4 05-23-2007, 08:02 PM

The thing about USPS is that there are no repercussions when they screw something up, so they just don't care. If a commercial carrier like UPS had that kind of track record they'd go out of business.

Spector_Ray · #5 05-23-2007, 08:52 PM

Quote:

Originally Posted by ibnzneksrul

The thing about USPS is that there are no repercussions when they screw something up, so they just don't care. If a commercial carrier like UPS had that kind of track record they'd go out of business.

I don't know where you get that from.

ibnzneksrul · #6 05-23-2007, 09:33 PM

Quote:

Originally Posted by Spector_Ray

I don't know where you get that from.

I'm perfectly open to a rebuttal, if you can present a factual one.

Poop-Loops · #7 05-23-2007, 10:00 PM

You presented the claim, it's up to you to back it up before someone has to refute it.

ibnzneksrul · #8 05-23-2007, 10:28 PM

Quote:

Originally Posted by Poop-Loops

You presented the claim, it's up to you to back it up before someone has to refute it.

It's my opinion based on personal experience. If you don't like it, present an intelligent argument against it.

If you can.

Quadzilla · #9 05-24-2007, 05:14 AM

My only complaints with them in the past were (from TRUE personal experiences):

1 - Their version of "Ground" shipping takes up to 10 times longer than their competition. I've had basses shipped to me 1 state over that took almost two weeks and similar occurences several other times. 1 state away Ground delivery w Fed Ex and UPS takes 1 day!

2 - Very poor tracking mechanism. With Fed Ex, UPS, DHL, you see EXACTLY where the box has been (what depot it's been to). With USPS, it's just "in transit" and then at some point it's "delivered". I don't think they even give you an estimated delivery date like the others do. Sorry, Not good enough...

3 - Their claims process flat out SUCKS. I had to wait 3 months on the claim I put in late last year. Plus, they dont pick up the broken items like Fed Ex and UPS do. You have to bring it to them and then fill out paper forms (no electronic filing like Fex Ex and UPS offer). Unacceptable.....

As stated before, they have now screwed up the only thing they were good at in my book.

Spector_Ray · #10 05-24-2007, 05:25 AM

Quote:

Originally Posted by ibnzneksrul

It's my opinion based on personal experience. If you don't like it, present an intelligent argument against it.

If you can.

Hmmm..I've got 15 years of intelligent experience with the Postal Service. During that 15 years, I've come across more people who think they know how the postal service works and complain about it rather than do what anyone dealing with any other business would do....ask questions.

Dragonlord · #11 05-24-2007, 05:44 AM

Damn, that sucks. Thankfully, I don't have bass gas any more, but USPS is the service I always use. That is, since I brought a cab declared for $200, paid $260 to fedex for shipping and the greek fedex dept charged me 240 euro MORE ($300) for all sorts of stupid things. USPS is handled by the local national postal service, which means no extra charges except for the import taxes. Yes, their tracking sucks, but I haven't had one negative experience, and I have had several things sent to me from the US of A.

lamarjones · #12 05-24-2007, 10:22 AM

Quote:

Originally Posted by Spector_Ray

Hmmm..I've got 15 years of intelligent experience with the Postal Service. During that 15 years, I've come across more people who think they know how the postal service works and complain about it rather than do what anyone dealing with any other business would do....ask questions.

Ok then, to back that guy up....

3 times getting a bass from Ray Rogers in puerto rico, no, make that AT LEAST 3 times, he went priority on shipping a bass to me and other people on TB. We waitied anywhere from two weeks to 3.5 weeks, and after Ray going to the post office multiple times to ask them about said packages and getting a I don't know response, one of the times they actually admitted that they pakcage was being delayed due to freakin politics over there. How's that?

Rattman · #13 05-24-2007, 03:45 PM

Quote:

Originally Posted by ibnzneksrul

The thing about USPS is that there are no repercussions when they screw something up, so they just don't care. If a commercial carrier like UPS had that kind of track record they'd go out of business.

This is how it happened: The USPS is an authorized monopoly.. They have no competition in the service they provide.. (i.e.) delivering mail.. via mail carriers in their authorized USPS fleet of vehicles.

Spector_Ray · #14 05-24-2007, 05:45 PM

Quote:

Originally Posted by Rattman

This is how it happened: The USPS is an authorized monopoly.. They have no competition in the service they provide.. (i.e.) delivering mail.. via mail carriers in their authorized USPS fleet of vehicles.

You're only half true there. USPS doesn't have a monopoly on parcel delivery. If what you said were true, FedEx, USPS, DHL, Airborne Express, etal wouldn't exist.

The point of the matter is that there are repercussions if things are screwed up and there are ways of handling them as a customer. The argument that "they just don't care" is a blanket statement and holds no water either. Like I stated before, if there is a problem, the best thing to do is ask questions to have the problem resolved. If the person you're dealing with can't help you, go up the chain of command. There is also the fact that the USPS isn't just one huge office with one boss and a few hundred thousand employees. I work in the Southwest Area under Fort Worth, TX. We were ranked 2nd in the US for customer service so obviously we're doing something right. Maybe your mailman and delivery station in general are a bunch of f%@# ups, that doesn't mean we all are.

Quadzilla · #15 05-24-2007, 09:38 PM

I personally don't blame Ray or my mailman (he is totally cool and hooks me up). It's the whole "system" that sucks. The private sector has them beat by a long-shot in terms of speed of delivery and customer service (tracking, claims, etc). As for mail, agree, why do they have a monopoly here? We all know that competition is good for business and the customer. Keeps prices down, makes companies more efficient, etc.

Anyway, back on topic. I'm still just sooo bummed over the whole new international shipping restrictions by USPS. Don't blame Ray. It's not his fault. Just BLOWS that they did this.

gottawalk · #16 05-24-2007, 10:21 PM

Quote:

Originally Posted by Rattman

This is how it happened: The USPS is an authorized monopoly.. They have no competition in the service they provide.. (i.e.) delivering mail.. via mail carriers in their authorized USPS fleet of vehicles.

The only "authorized monopoly" they have is for first class mail, and that might change as things progress. Other carriers are now delivering 2nd class mailings, such as Wall Street Journal, etc, and as far as parcel post and over-night service is concerned, why do you think that UPS, FedEx, and all the other carriers can deliver those items???? Because the Postal Service does NOT have a monopoly on that. You can choose a carrier of your choice! Even internationally, if the UPS adds aren't misleading. Most of the size restrictions that the Postal Service is having to restrict are because of AIRLINE REGULATIONS due to security issues. UPS and FedEx have their own "authorized fleet of vehicles" called airplanes. The USPS uses commercial airlines to transport it's mailings and is subject to all regulations that the airlines impose. Sorry for the inconvenience, but talk to the airline security people and ask them why they won't take that size of package on a plane...