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10-18-2011, 06:39 PM
| | Registered User | | Join Date: Jul 2007 Location: maryland,usa | | | What is your opinion of Musician's Friend online store
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Just wanted experiences or opinions of this online retailer. Recently I made two separate purchases from them and was quite pleased. |
10-18-2011, 06:45 PM
|  | I'm gonna love and tolerate the **** out of you! | | Join Date: Jan 2008 Location: Memphis/Knoxville TN | | | I go there before anywhere else when I can. Sweetwater is also superb, but a little too 'friendly' for my tastes. |
10-18-2011, 06:47 PM
|  | Registered User | | Join Date: Nov 2009 Location: Metro Detroit | | | I haven't bought anything from them yet but I really like the layout of their website, and it's easy to use. |
10-18-2011, 06:51 PM
| | Registered User | | Join Date: Aug 2011 Location: NW Houston | | | I've had great experiences with them. Their customer service is awesome. I recently ordered a Casio Privia PX-130 keyboard. When I got it, the low C key sagged and didn't return up after it was pressed. After a quick call they sent me a new one and in a few days I had my new keyboard. Their very efficient in my opinion too
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Hofner Club #82
Fender Jazz Bass Club #767
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10-18-2011, 06:54 PM
|  | OVNIFX
EXAR pedals rep for North & Central America | | Join Date: Oct 2005 Location: PDX, OR | | | They are one of the largest and most successful online music-gear franchises in the world, ever. That comes with both good and bad aspects. I buy from them a couple times a year, and never a disappointment or problem; but I prefer to support smaller businesses, or buy used. |
10-18-2011, 08:05 PM
| | | Quote:
Originally Posted by bongomania  ...I prefer to support smaller businesses, or buy used... | Same here, but when I can't I've used MF on several occasions (placed an order yesterday in fact), and have never had anything but prompt, accurate, hassle free service from them.
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“Alcohol tobacco and firearms should be a convenience store, not a government agency” –anon-
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10-18-2011, 09:00 PM
| | | Musician's Friend killed my grandma! 
Not really. I've had a few transactions with them and they've all been, as fhm555 said, hassle-free. I prefer perfectbass.com or local shops, but when neither have what I want in stock, I go through MF or Sweetwater.
__________________ Quote:
Originally Posted by Ed Friedland People say a lot of stupid ****. | |
10-18-2011, 09:03 PM
| | Registered User | | Join Date: Jan 2006 Location: Annapolis, Maryland | | | Excellent.never a problem after 20+ transactions.. |
10-18-2011, 09:06 PM
| | Registered User | | Join Date: Jul 2010 Location: Chester, Pa.,USA | | | Nothing but very good experiences for me.
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You can call me ...Cliff.
I think we're all Bozos on this bus.
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10-18-2011, 09:07 PM
|  | Registered User | | Join Date: Apr 2010 Location: Albuquerque, NM | | | I've probably dumped $6500 or so through them over the past 2 years. They made a couple of mistakes that ended up in my favor on an order and let me keep the extra items for my troubles rather than have me go through the return process. On another order, a customer service rep and manager conferenced called me to thank me for my order and verify the parts list (was a ton of individual items) to make sure they would get everything right. Seriously amazing customer service! I can't say enough good things about them!
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Jacob
Buddhist #33, Drummers Who Became Bassists #1, Roland #20, Schecter #191
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10-19-2011, 06:48 AM
|  | Registered User | | Join Date: Nov 2005 Location: Cincinnati | | Quote:
Originally Posted by Muaguana Musician's Friend killed my grandma!
Not really. I've had a few transactions with them and they've all been, as fhm555 said, hassle-free. I prefer perfectbass.com or local shops, but when neither have what I want in stock, I go through MF or Sweetwater. | perfectbass.com domain is for sale. Are they still in business?
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Never confuse beauty with things that put your mind at ease. -Charles E. Ives
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10-19-2011, 06:56 AM
|  | Registered User | | Join Date: Aug 2009 Location: Upstate, South Carolina | | Quote:
Originally Posted by BassChuck perfectbass.com domain is for sale. Are they still in business? | The Perfect Bass - Bass Guitars, Amps, Gear!
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Brubaker Brute Squad #18
Spector Club #224 (USA NS-5H2W)
DR Strings Fanboy Club
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10-19-2011, 07:00 AM
|  | quid verum atque decens
Builder: Rickett Customs | | Join Date: Jul 2007 Location: Southern Maryland | | | Definitely an easy, safe way to shop online, I'd sure recommend it. |
10-19-2011, 07:09 AM
| | Registered User | | Join Date: Sep 2011 Location: Reading, PA | | | I like it! To put it bluntly.
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extended range bass club #140
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10-19-2011, 07:23 AM
|  | Supporting Reggae Music | | Join Date: Oct 2009 Location: MEXICANADAMERICA | | been shopping there for decades without one problem!
lately though, i'm pissed that i get an e-mail every other day for the "Limited Offers". it's cool when i want stuff, but my latest shopping spree ended last week, lol. 
__________________   CLUBS:
California Bassist #004
Fender Jazz Bass #813
Steinberger #0009
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"come watch the turtle take the lead" - V. Benjamin
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10-19-2011, 07:26 AM
|  | Anarchist Dalek | | Join Date: Feb 2009 Location: Saint Louis, MO | | | They are pretty much the newegg of music, and they often have really killer sales on all kinds of cool stuff. I can't wait for the black friday madness!
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"To alienate human beings from their own decision-making is to change them into objects." - Paulo Freire
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10-19-2011, 07:48 AM
| | Registered User | | Join Date: Nov 2010 Location: Missouri | | | I think they are pretty much the "standard" of what one would expect from an online retailer.
Huge selection. Not everything, but most of what most people are buying.
Average employee knowledge about their products. Neither experts or idiots.
Competitive prices. Cheap enough to piss off your local stores, not unbeatabe.
Not too friendly, nor too arrogant or unbendable customer service.
Shipping times are pretty quick, but not always the fastest.
They deal with a lot of orders, so mistakes do happen, but not often. |
10-19-2011, 07:49 AM
| | Registered User | | Join Date: Feb 2010 Location: St. Louis | | | I've never had a problem with MF and I buy from them frequently.
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Free Jimmy M
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10-19-2011, 08:04 AM
|  | Registered User | | Join Date: Feb 2008 Location: Rockville, MD (near DC) | | | Very good experience over several transactions.... |
10-19-2011, 08:13 AM
|  | Registered User | | Join Date: Nov 2008 Location: Minnesota - Twin Cities | | | They're OK...
There is a better online mass merchandiser --- seriously I've had BEST serviced from Sam Ash...
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Long story short... I was wanting to spend money (ready and willing)... called in and spoke with a PA only sales rep.... he asked what I was doing... put in the order... then asked permission to suspend it.
He told me to do some research on an other alternative and call back. He personally owned the mains I was going to buy and suggested an option that saved me $500
He then went through my entire signal chain and helped me simplify and improve it.
He made some notes on my "wish list" ... then called back with some scratch and dent stuff they had in stock.
When I had a tech question on my mains, they patched me into a conference call with the OEM engineers...
It was almost like the good old days of a corner store who cared.
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Minnesota Classic VW Collector & Peavey USA Custom Shop Freak
Peavey USA Club Member # 122 (X40) Bassists who drive a VW club #? (x20+)
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