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  #1  
Old 09-06-2005, 09:15 PM
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Endorsing Artist: Mike Lull Custom Basses
 
Join Date: Jan 2004
Location: SLC, Utah -USA-
Yet another ebay question

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I hope this is the right forum for this question; if not, Mods feel free to move it.

I sold a bass on ebay last night. This is the first item I've sold on ebay; I first set up a PayPal account. The winning bidder's location was listed in Texas, but now I've learned the bidder/buyer is actually in Australia and he's having me ship the bass to his friend in Texas, who'll somehow ship the bass to him down under.

My PayPal account shows the money is there and the transaction status is "Completed", yet PayPal has included a notice that the seller's account doesn't match his ship to address.

Because of this discrepancy PayPal won't offer their Seller's Protection Plan to me. But seeing as the money is in my PayPal account, should I go ahead and ship the bass off to Texas?

Ebay experts: What would you recommend?

Thanks,
- Art
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Nobody seems to like the 36"scale...but 34 will never do. Players will tolerate 35...not as good as 36, but ***--gotta sell, gotta sell. -AJ
  #2  
Old 09-06-2005, 09:25 PM
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Join Date: Jun 2005
I'm confused

I've bought/sold only a little over 100 items on Ebay, so I'm no expert, but I have had only good experiences. You have the money, so send it to wherever he asks. I often ask sellers to send stuff to my school, which is a different address, and that has not been a problem. I know of buyer protection, and have used it, but have not heard of seller protection. It would seem to me you wouldn't send the item unless you know the dough is in the account, then send it. MY
  #3  
Old 09-06-2005, 09:32 PM
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Endorsing Artist: Mike Lull Custom Basses
 
Join Date: Jan 2004
Location: SLC, Utah -USA-
Quote:
Originally Posted by BBMS
I've bought/sold only a little over 100 items on Ebay, so I'm no expert, but I have had only good experiences. You have the money, so send it to wherever he asks. I often ask sellers to send stuff to my school, which is a different address, and that has not been a problem. I know of buyer protection, and have used it, but have not heard of seller protection. It would seem to me you wouldn't send the item unless you know the dough is in the account, then send it. MY
Thank you for the info.

- Art
__________________
Nobody seems to like the 36"scale...but 34 will never do. Players will tolerate 35...not as good as 36, but ***--gotta sell, gotta sell. -AJ
  #4  
Old 09-07-2005, 05:50 AM
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Join Date: Mar 2005
Location: Toronto, Canada
Quote:
Originally Posted by Arthur U. Poon
I hope this is the right forum for this question; if not, Mods feel free to move it.

I sold a bass on ebay last night. This is the first item I've sold on ebay; I first set up a PayPal account. The winning bidder's location was listed in Texas, but now I've learned the bidder/buyer is actually in Australia and he's having me ship the bass to his friend in Texas, who'll somehow ship the bass to him down under.

My PayPal account shows the money is there and the transaction status is "Completed", yet PayPal has included a notice that the seller's account doesn't match his ship to address.

Because of this discrepancy PayPal won't offer their Seller's Protection Plan to me. But seeing as the money is in my PayPal account, should I go ahead and ship the bass off to Texas?

Ebay experts: What would you recommend?

Thanks,
- Art
Assuming it's a scam, here's what may happen:

The purchase has 60 days to dispute the charges on his/her credit card.

You send the bass.

The purchaser disputes the charges, and Paypal does not protect you. Paypal refunds the purchaser's credit card. Paypal then will come after you for the money that was refunded. If it's still in your account, they will try to take it out, or if you've already taken it out, they will come after you for it.

If you want to play it safe, only ship the bass to the verified address. OR, withdraw all the money from your Paypal account, and then send the bass. Good luck with Paypal in this situation. I heard it can be really sticky.

Read what LowTone has to say in this thread:

http://ebassist.com/vb3/showthread.php?t=32131
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  #5  
Old 09-07-2005, 05:59 AM
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Yeah, withdraw that money...get them to send you a check, then send the bass.
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  #6  
Old 09-07-2005, 06:08 AM
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Join Date: Mar 2005
Location: London UK
Run away. Do not get involved with any 3rd parties, particularly if this wasnt made known to you before the auction ended. It could be legit but if the buyer has not been open enough with you before the auction ended how can you trust then now.
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  #7  
Old 09-07-2005, 06:56 PM
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Endorsing Artist: Mike Lull Custom Basses
 
Join Date: Jan 2004
Location: SLC, Utah -USA-
Thanks everyone, C-5KO's scenario was exactly what I'm fearing. I haven't shipped the bass out, and I just emailed PayPal. Right now I'm planning on refunding the money, less my ebay listing fee, which clearly stated U.S. Bidders Only. I now have to contact ebay and inform them of this mess.

Thanks again.
- Art
__________________
Nobody seems to like the 36"scale...but 34 will never do. Players will tolerate 35...not as good as 36, but ***--gotta sell, gotta sell. -AJ
  #8  
Old 09-07-2005, 07:23 PM
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Endorsing Artist: Mike Lull Custom Basses
 
Join Date: Jan 2004
Location: SLC, Utah -USA-
Seller Protection

Quote:
Originally Posted by BBMS
I've bought/sold only a little over 100 items on Ebay, so I'm no expert, but I have had only good experiences. You have the money, so send it to wherever he asks. I often ask sellers to send stuff to my school, which is a different address, and that has not been a problem. I know of buyer protection, and have used it, but have not heard of seller protection. It would seem to me you wouldn't send the item unless you know the dough is in the account, then send it. MY
If the Buyer is using a stolen credit card, I'd end up losing the money down the road, plus I'd be out my bass. If you've ever purchased an item online, most credit card complanies insist that the billing address and shipping address match; which in this matter, is clearly not the case.

You can call your credit card company and after verifing your identification with them, you can then have an item sent to an address other than your billing address. I sometimes have items shipped to my wife's business or else the UPS or FedEx man will miss me. I'm rarely at home during their delivery hours.

The thing that irks me the most is that my listing stated U.S. Bidders Only, so I'll most likely have to re-list the bass and go through this again.

- Art
__________________
Nobody seems to like the 36"scale...but 34 will never do. Players will tolerate 35...not as good as 36, but ***--gotta sell, gotta sell. -AJ

Last edited by Arthur U. Poon : 09-07-2005 at 07:26 PM.
  #9  
Old 09-07-2005, 08:58 PM
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Join Date: Jul 2005
Location: Woodinville, WA
Quote:
Originally Posted by Arthur U. Poon
Thanks everyone, C-5KO's scenario was exactly what I'm fearing. I haven't shipped the bass out, and I just emailed PayPal. Right now I'm planning on refunding the money, less my ebay listing fee, which clearly stated U.S. Bidders Only. I now have to contact ebay and inform them of this mess.

Thanks again.
- Art
Smart move, especially since you stated U.S. BIDDERS ONLY in the auction. I'd say you're covered. Good luck.
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  #10  
Old 09-07-2005, 09:15 PM
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Join Date: Apr 2000
Location: SLC, UT
You might suggest that the buyer's friend in Texas pay with his PayPal account if he has one. If he's legit, he may figure out something along those lines. Hopefully it'll keep you from getting an undeserved negative as well.
  #11  
Old 09-07-2005, 10:20 PM
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Endorsing Artist: Mike Lull Custom Basses
 
Join Date: Jan 2004
Location: SLC, Utah -USA-
Quote:
Originally Posted by Jason Brown
You might suggest that the buyer's friend in Texas pay with his PayPal account if he has one. If he's legit, he may figure out something along those lines. Hopefully it'll keep you from getting an undeserved negative as well.
Seeing as I listed the terms as "U.S. Bidders Only" I'd be amazed if ebay will allows any negative feedback against me. I've also informed ebay of the error in the Texan/Austrailian "buyer's" bidding. I'm going to refund the "buyer" his money as soon as PayPal lets me know how it's done.

Now I have to re-list my StingRay-5

- Art
__________________
Nobody seems to like the 36"scale...but 34 will never do. Players will tolerate 35...not as good as 36, but ***--gotta sell, gotta sell. -AJ
  #12  
Old 09-08-2005, 11:36 AM
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Join Date: Nov 2002
Location: NYC, USA
Quote:
Originally Posted by C-5KO
Assuming it's a scam, here's what may happen:

The purchase has 60 days to dispute the charges on his/her credit card.

You send the bass.

The purchaser disputes the charges, and Paypal does not protect you. Paypal refunds the purchaser's credit card. Paypal then will come after you for the money that was refunded. If it's still in your account, they will try to take it out, or if you've already taken it out, they will come after you for it.

If you want to play it safe, only ship the bass to the verified address. OR, withdraw all the money from your Paypal account, and then send the bass. Good luck with Paypal in this situation. I heard it can be really sticky.

Read what LowTone has to say in this thread:

http://ebassist.com/vb3/showthread.php?t=32131
Withdrawing all the money doesn't help, Paypal'll just take it from your bank account.
  #13  
Old 09-08-2005, 11:50 AM
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Join Date: Mar 2005
Location: Toronto, Canada
Quote:
Originally Posted by BoiNtC
Withdrawing all the money doesn't help, Paypal'll just take it from your bank account.
My original suggestion is to actually take out ALL of the money in the Paypal account.

If there's no money to take out (of an empty account), it shouldn't be possible. But like in the real-life situation that Lowtone is going through (see link to thread), they will try to come after you.
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  #14  
Old 09-08-2005, 12:27 PM
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Join Date: Nov 2002
Location: NYC, USA
Quote:
Originally Posted by C-5KO
My original suggestion is to actually take out ALL of the money in the Paypal account.

If there's no money to take out (of an empty account), it shouldn't be possible. But like in the real-life situation that Lowtone is going through (see link to thread), they will try to come after you.
Oh yea, then they'll send debt collectors on you, friend's gone through that.
  #15  
Old 09-08-2005, 12:30 PM
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Quote:
Originally Posted by Arthur U. Poon
I hope this is the right forum for this question; if not, Mods feel free to move it.

I sold a bass on ebay last night. This is the first item I've sold on ebay; I first set up a PayPal account. The winning bidder's location was listed in Texas, but now I've learned the bidder/buyer is actually in Australia and he's having me ship the bass to his friend in Texas, who'll somehow ship the bass to him down under.

My PayPal account shows the money is there and the transaction status is "Completed", yet PayPal has included a notice that the seller's account doesn't match his ship to address.

Because of this discrepancy PayPal won't offer their Seller's Protection Plan to me. But seeing as the money is in my PayPal account, should I go ahead and ship the bass off to Texas?

Ebay experts: What would you recommend?

Thanks,
- Art
Withdraw the money, then send the bass. I always tell people I am selling to that the item will ship AFTER the funds have cleared, in other words, in my hands.
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  #16  
Old 09-08-2005, 12:31 PM
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Quote:
Originally Posted by BoiNtC
Withdrawing all the money doesn't help, Paypal'll just take it from your bank account.
I like to use a completely different bank account for transactions like this.
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  #17  
Old 09-08-2005, 06:59 PM
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Location: Canada
If the guy really wants the bass, tell him to send you a bank draft for the total amount (including shipping to Texas). I agree with the previous posts that if it isn't a confirmed address, don't touch the deal.
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