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  #1  
Old 07-12-2008, 11:17 AM
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Help with my Computer... wont start up.

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OK.... here's the deal. I had WIndows Media Player 11 open, I plugged in my MP3 player to sync some music and the computer froze. I hit CTL/ALT/DLT a few times, nothing. I held the power button down for a few a while to and nothing. So I unplugged the computer so I can restart it.......




......I restart it.... the lights on the tower light up but NOTHING else happens. There is nothing on the monitor, the caps locks/# locks on the keyboard don't light up and the only way to turn it off is to unplug it.


Anyone have any ideas what the heck is wrong?
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  #2  
Old 07-12-2008, 11:19 AM
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Did you unplug your MP3 player before restarting it?
  #3  
Old 07-12-2008, 11:19 AM
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Unplug the power cord. Let it sit for about 2 minutes. Plug it back in.

Boot it up.

Sometimes reseating the RAM fixes those issues as well when the motherboard gets confused. Simply pop off the side with the power cord out, undo the little white latches on the ram, pull it out and put it back in. Plug up and turn on. You can also try and boot up the machine without RAM and if it beep three times USUALLY the mother board is still good. If not it could be a power supply issue, or USB short, or a variety of things you would have to try and remove one by one.

Last edited by fenderhutz : 07-12-2008 at 11:29 AM.
  #4  
Old 07-12-2008, 11:20 AM
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That sounds pretty serious

Can you hear the fan start up when you restart it?

If output to the keyboard, mouse, and monitor is dead, then you may have a fried motherboard or a damaged power supply.
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Last edited by eedre : 07-12-2008 at 11:26 AM.
  #5  
Old 07-12-2008, 11:23 AM
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Also you can pull the "watch" battery off the motherboard while the machine is unplugged for about 10 minutes and pop the battery back in as a last case scenario. Forces the BIOS/CMOS to reset itself.
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Old 07-12-2008, 11:30 AM
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Quote:
Originally Posted by eedre View Post

If output to the keyboard, mouse, and monitor is dead, then you may have a fried motherboard or a damaged power supply.

That was my first thought, also another point to look at is the power supply could have died.
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  #7  
Old 07-12-2008, 11:45 AM
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+1

Same thing has happened to my sister's PC :/
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  #8  
Old 07-12-2008, 11:50 AM
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Try resetting the bios. (either with jumper pins or removing the battery)

But it could be the power supply, Ive had one go before
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  #9  
Old 07-12-2008, 12:32 PM
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Unplug the MP3 player? I have had USB devices go bad on me before, most recently a Kenwood Keg unit. If I plug in the Keg unit it starts to detect and all of my drives stop responding followed shortly by the OS itself.
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  #10  
Old 07-12-2008, 12:56 PM
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Quote:
Originally Posted by Chunk-O-Funk View Post
Did you unplug your MP3 player before restarting it?
Yes.
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  #11  
Old 07-12-2008, 12:57 PM
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Quote:
Originally Posted by eedre View Post
That sounds pretty serious

Can you hear the fan start up when you restart it?
Yes, I can hear the fans.
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  #12  
Old 07-12-2008, 12:58 PM
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Quote:
Originally Posted by fenderhutz View Post
Also you can pull the "watch" battery off the motherboard while the machine is unplugged for about 10 minutes and pop the battery back in as a last case scenario. Forces the BIOS/CMOS to reset itself.
Tried that. No good.
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  #13  
Old 07-12-2008, 12:58 PM
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You try anything I advised Nino? I do this for a living you know

Let me know if you yank the ram and the motherboard beeps three times when you turn on the machine without the RAM.

We can go from there. The will let us know if the motherboard is shot or not.

Also reseat the video card if you have one.
  #14  
Old 07-12-2008, 12:58 PM
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Quote:
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Unplug the MP3 player? I have had USB devices go bad on me before, most recently a Kenwood Keg unit. If I plug in the Keg unit it starts to detect and all of my drives stop responding followed shortly by the OS itself.
I've had a memory card reader do this to me.

If there was a memory card in the reader the computer would not boot. Never made it to the OS. The boot priority was not the culprit. An MP3 has memory storage much like a memory card, so it's conceivable.

I'm not saying it's the problem, but I will say it the easiest thing to check first.
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Old 07-12-2008, 01:21 PM
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Quote:
Originally Posted by fenderhutz View Post
Let me know if you yank the ram and the motherboard beeps three times when you turn on the machine without the RAM.

We can go from there. The will let us know if the motherboard is shot or not.

Also reseat the video card if you have one.
Good advice there, I always have to take care of my friends computers when they screw something up, one of them had his mobo fry a few weeks ago so the thing had to be rebuilt. Of course I'm always the first guy they go to when something breaks and it always amazes me that they aren't scared to mess with anything on the computer until they screw something up, then they basically refuse to touch the thing until I fix it. The only thing that makes it worse is when they go to geek squad first and geek squad diagnoses the problem and are completely wrong. Then it takes extra effort to convince the owner of the real problem with the computer. I should start charging.
  #16  
Old 07-12-2008, 02:40 PM
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Quote:
Originally Posted by fenderhutz View Post
You try anything I advised Nino? I do this for a living you know

Let me know if you yank the ram and the motherboard beeps three times when you turn on the machine without the RAM.

We can go from there. The will let us know if the motherboard is shot or not.

Also reseat the video card if you have one.
Tried that and nothing happened.

I also have a backup computer that it almost identical to the messed up one. I changed the power supply and still nothing.
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  #17  
Old 07-12-2008, 02:44 PM
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Your motherboard is toast, yanking the RAM is a simple hardware test to see if your motherboard is functioning on the most basic of levels before it loads anything.

No beeps, it's toast. Especially after trying a new power supply.

Sorry for you loss.
  #18  
Old 07-12-2008, 02:52 PM
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Is it hard to pull the the hard drive out and place it in the other tower?
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  #19  
Old 07-12-2008, 03:18 PM
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Quote:
Originally Posted by Nino Valenti View Post


Is it hard to pull the the hard drive out and place it in the other tower?
No, that is quite simple to do. Depending if it is ATA or SATA there are some differences, but both options are simple to do. From the sound of it, you should be able to salvage your information unless your HD was fried. Just sounds like your motherboard is shot though.
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  #20  
Old 07-12-2008, 05:37 PM
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computer specs?
If you can't enter the bios, then I think your mobo is failing to initialize.
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